System Providers

A list of NHS-approved clinical IT system providers and which clinical services they support can be found on the Community Pharmacy England website here: If you have any queries regarding your IT system provider, please contact them via the details below.


PharmOutcomes (Pinnacle Health), 0345 450 627

Information regarding the Multi-Factor Authentication (MFA) requirement recently implemented on PharmOutcomes, including help guides and FAQs can be found here.


Checking for Unclaimed Services on PharmOutcomes – Guidance 

If you use PharmOutcomes, please see the document below which will help your pharmacy team to check for unclaimed services on the platform. This guidance can be used for any service claimed through PharmOutcomes.

Checking for Unclaimed Services on PharmOutcomes – May 2024


Pharmacy Services (Cegedim), 0330 303 3342


HxConsult (Positive Solutions), 01257 235940


Sonar Health (Sonar Informatics)



Last Updated: 29th May 2024