Community Pharmacy Pressures Survey – Please Complete

Pharmacy teams are asked to complete the CPWY Community Pharmacy Pressures Survey so that CPWY is aware of the issues that you are currently facing.  CPWY will use this information in our discussions with CCGs to highlight the pressures pharmacy teams are facing, including any pressures as a result of displaced patients.  The survey is anonymous and only asks you to identify which PCN your pharmacy is based in.  The survey does not capture and will not identify your pharmacy.

Access the survey: https://www.surveymonkey.co.uk/r/CPWYPressuresSurvey

This survey can be completed as often as you wish to update us on changes or new issues and to keep us up to date as to the current issues. We encourage you to complete it regularly so that we have an up to date picture of reality for our contractors.


Mental Health and Wellbeing Hub

The West Yorkshire and Harrogate Health and Care Partnership (our ICS) has been launched and can be accessed here:  https://workforce.wyhpartnership.co.uk/.  The hub has been developed in recognition that COVID-19 has impacted all aspects of people’s lives. Changes to routine and working environment, loss of colleagues, friends and family members and prolonged periods of stress may have put you under extraordinary strain.

If you work in a health and care environment and are experiencing feelings that are difficult to cope with, the hub experienced mental health workers are here to support you and find the extra help that is right for you.

Please take 2 minutes to watch this Vimeo about the West Yorkshire Mental Health and Wellbeing Hub: https://vimeo.com/556212187/d114a846fd.

The service is completely confidential, wherever you work, and offers advice and support that can help with a range of issues. You can get in touch by phoning the helpline, using the chat function or via the self referral option. The service is open from 8am to 8pm, every day, including weekends and bank holidays and will respond within 72 hours.  Outside of these hours, you can get help from the Samaritans, on freephone 116 123.

The Mental Health and Wellbeing Hub complements the other wellbeing support available to pharmacy teams.  A summary of the support can be found on the PSNC website here: https://psnc.org.uk/the-healthcare-landscape/covid19/safety-and-wellbeing-of-staff/ (see the wellbeing section towards the bottom of the webpage).

You may want to consider having a wellbeing conversation with those in your pharmacy team.  This animation may help you in starting a wellbeing conversation: What is a wellbeing conversation? – YouTube


NHS Resources

NHS England – Supporting our NHS People

NHSE&I has organised a range of psychological support for all NHS staff, including those working in community pharmacy, during the COVID-19 outbreak. This includes:


Pharmacist Support Resources

Pharmacist Support is the profession’s independent charity for pharmacists and their families, former pharmacists, trainees and MPharm students. The charity’s free and confidential support includes a suite of wellbeing resources: https://pharmacistsupport.org/how-we-can-help/wellbeing-service/.


Mental Health Crisis Support

For information on who to contact in a crisis, please visit your local mental health services provider:


Last Updated: 7th January 2022