Signposting

The Community Pharmacy England website includes details for the Signposting Essential Service and can be accessed here.

There are lots of useful sources of information when consulting with patients and signposting them for further advice. Signposting can occur following a question on self-care, dispensing a prescription or as part of an Advanced or Enhanced Service. Below are a range of resources, both national and local, to help you help your patients.

National Information

• NHS Website
• Making Every Contact Count
• Age UK
• Asthma UK
• National Autistic Society
• British Heart Foundation
• Blood Pressure UK
• Brook – Sexual Health & Wellbeing
• Cancer Research UK
• FRANK – Honest Information about Drugs
• MacMillan Cancer Support
• Mind – Mental Health Support
• NSPCC
• Safe Spaces / Ask for ANI
• Samaritans
• Stroke Association

Local Information

• Healthier Together– a tool that gives consistent, accurate and trustworthy healthcare advice to parents, carers, young people and professionals.

• Healthwatch– Health and Social Care Champion for patients

• • • Healthwatch Bradford
    • Healthwatch Calderdale
    • Healthwatch Kirklees
    • Healthwatch Leeds
    • Healthwatch Wakefield

• Social Prescribing

• Minor / Urgent Eye Condition Services: My Eye Health
  • Local Services in West Yorkshire

• Voluntary, Community and Social Enterprise (VCSE) Directories
  • Diva Bradford
  • VSI Alliance Calderdale
  • Community Directory Kirklees
  • Leeds Directory
  • Connect to Support Wakefield

• West Yorkshire ICB and CPWY – Carer Case Study – April 2024

• Winter Escalation Pathways for Children & Adults with Acute Respiratory Symptoms (Leeds) – Community pharmacies can consider referring eligible patients where the episode of care cannot be completed within the pharmacy and the acuity and/or complexity of the patient’s symptoms requires onward referral:

  • Leeds Community Ambulatory Paediatric Service (CAPS) – provides assessment and treatment for children with acute respiratory symptoms. Must be aged over 12 weeks and registered with a Leeds GP.
  • Leeds Ambulatory Adult Respiratory Service (AARC)  – provides assessment and treatment for adults with acute respiratory symptoms. Must be registered with a Leeds GP.

• 0-19 Public Health Integrated Nursing Service (PHINS) – Leeds – this service in Leeds delivers the Healthy Child Programme, ensuring every child and young person has the best possible start in life and grows up healthy, safe, and supported.

Last Updated: 21st October 2026