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Community Pharmacy West Yorkshire Wellbeing Support



Community Pharmacy Pressures Survey - Please Complete 

Pharmacy teams are asked to complete the CPWY Community Pharmacy Pressures Survey so that CPWY is aware of the issues that you are currently facing.  CPWY will use this information in our discussions with CCGs to highlight the pressures pharmacy teams are facing, including any pressures as a result of displaced patients.  The survey is anonymous and only asks you to identify which PCN your pharmacy is based in.  The survey does not capture and will not identify your pharmacy. 

Access the survey: https://www.surveymonkey.co.uk/r/CPWYPressuresSurvey 

This survey can be completed as often as you wish to update us on changes or new issues and to keep us up to date as to the current issues. We encourage you to complete it regularly so that we have an up to date picture of reality for our contractors.



Mental Health and Wellbeing Hub 

The West Yorkshire and Harrogate Health and Care Partnership (our ICS) has been launched and can be accessed here:  https://workforce.wyhpartnership.co.uk/.  The hub has been developed in recognition that COVID-19 has impacted all aspects of people’s lives. Changes to routine and working environment, loss of colleagues, friends and family members and prolonged periods of stress may have put you under extraordinary strain. 

If you work in a health and care environment and are experiencing feelings that are difficult to cope with, the hub experienced mental health workers are here to support you and find the extra help that is right for you. 

Please take 2 minutes to watch this Vimeo about the West Yorkshire Mental Health and Wellbeing Hub: https://vimeo.com/556212187/d114a846fd.

The service is completely confidential, wherever you work, and offers advice and support that can help with a range of issues. You can get in touch by phoning the helpline, using the chat function or via the self referral option. The service is open from 8am to 8pm, every day, including weekends and bank holidays and will respond within 72 hours.  Outside of these hours, you can get help from the Samaritans, on freephone 116 123.

The Mental Health and Wellbeing Hub complements the other wellbeing support available to pharmacy teams.  A summary of the support can be found on the PSNC website here: https://psnc.org.uk/the-healthcare-landscape/covid19/wellbeing-and-testing/ (see the wellbeing section towards the bottom of the webpage). 

You may want to consider having a wellbeing conversation with those in your pharmacy team.  This animation may help you in starting a wellbeing conversation: What is a wellbeing conversation? - YouTube



Wellbeing Resources

Pharmacists and their teams have been spending all of their time through this pandemic serving their patients and their communities. Amidst the pace of the days it is often too easy to forget about your own wellbeing and that of your teams. Please take some time to take care of yourselves and your teams so you can continue to take care of your patients and your communities; we hope the tools below will help you to do so.
NHS Resources
NHS England - Supporting our NHS People
NHSE&I has organised a range of psychological support for all NHS staff, including those working in community pharmacy, during the COVID-19 outbreak. This includes: 


Pharmacist Support Resources
Pharmacist Support is the profession’s independent charity for pharmacists and their families, former pharmacists, trainees and MPharm students. The charity’s free and confidential support includes a suite of wellbeing resources

Supporting People in Crisis

Mental Health Crisis Support: For information on who to contact in a crisis, please visit your local mental health services provider:

Bradford District Care NHS Foundation Trust

Leeds and York Partnership NHS Foundation Trust

South West Yorkshire Partnership NHS Foundation Trust


These links also contain information on who to contact in a crisis, plus local information and support.





Last Updated: 7th January 2022