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SSPs issued for Fluoxetine 30mg capsules & Salazopyrin® EN-Tabs 500mg: Urgent actions required by pharmacy teams

In response to significant ongoing disruption to the supply of Fluoxetine 30mg capsules and Salazopyrin® EN-Tabs 500mg, two Serious Shortage Protocols (SSPs) have been been issued by the Department of Health and Social Care (DHSC). Introduced with immediate effect today, Tuesday 20th October 2020, SSP07 has been developed by clinicians and provides pharmacists with procedures to...

12 hours ago

PSNC Briefing 037/20: Serious Shortage Protocol (SSP): SSP08 – Salazopyrin® EN-Tabs 500mg

In response to significant ongoing disruption to the supply of Salazopyrin® EN-Tabs 500mg, a Serious Shortage Protocol (SSP) have been issued by the Department of Health and Social Care (DHSC) and these can be accessed on the NHS Business Services Authority (NHSBSA) website. This briefing provides information on these SSPs and is intended as a...

12 hours ago

PSNC Briefing 036/20: Serious Shortage Protocol (SSP): SSP07 – Fluoxetine 30mg capsules

In response to significant ongoing disruption to the supply of fluoxetine 30mg capsules, a Serious Shortage Protocol (SSP) have been issued by the Department of Health and Social Care (DHSC) and these can be accessed on the NHS Business Services Authority (NHSBSA) website. This briefing provides information on these SSPs and is intended as a...

12 hours ago

Community Pharmacy West Yorkshire Organised Events   

If you wish to receive email notifications of Community Pharmacy West Yorkshire events, please sign up to our mailing list.


Due to COVID-19 and Government guidance, Community Pharmacy West Yorkshire will not be holding any face to face Development Academy Events over the next few weeks/months.  We will keep you updated in due course on this matter.  However, Community Pharmacy West Yorkshire will be holding weekly online Zoom meetings.  More information on our online meetings, and the day/time they are held each week can be found below.


CPWY Connect Event - Online Event

Community Pharmacy West Yorkshire will be hosting online meetings for all West Yorkshire community pharmacy contractors and their teams. We will be using Zoom to provide you with the latest information. 

There is still such a lot going on at the moment, with much information to absorb and digest.  The CPWY Connect Events are an informal way for you to catch up with the current issues and to ask those questions that you haven't got around to finding the answers for! The update is informal and offers a platform where community pharmacy teams can hear from others facing the same challenges alongside a brief update from our CEO, Ruth Buchan.  The CPWY Connect events are also an opportunity for you to share your current issues and the reality on the ground with us.  

Next Date TBC

The meeting will be held on the Zoom platform.  Details of how to use Zoom are available here.
Using Zoom is easier if you have the Zoom app installed. You can download the PC application from https://zoom.us/support/download. When logging into the meeting on a PC using the meeting link, you will see the option to use the full Zoom application, instead of the more restricted web browser alternative. If you use a smart device (smartphone or mobile tablet) you can download the Zoom mobile app from the App Store (Apple) or Google Play Store (Android). Both applications will provide you with more functionality than simply dialling in or using the web browser app.  


If you have any questions or topics that you would like to be covered in the update please email these in advance to info@cpwy.org.



CPWY AGM and PQS Part 2 Update: Wednesday 21st October 2020

The Community Pharmacy West Yorkshire AGM will be held online on Wednesday 21st October 2020 at 7.30pm. The focus will be the Pharmacy Quality Scheme (PQS) 2020/21 Part 2. 

We know how busy and challenging community pharmacy is at the minute and the difficulties in finding the time to work through the PQS 2020/21 Part 2 criteria.  PQS is an important income stream for all pharmacy contractors and during the event we will outline the PQS requirements, share key resources and answer your PQS questions. 

Please register to attend the event by clicking on the link below and complete the online registration form. Once you have booked on, you will receive a confirmation email, confirming your place and the details of this meeting (including the link to join the Zoom Meeting).


Book Your Place Here

This event is being sponsored by Novartis Pharmaceuticals UK Limited is open to the whole pharmacy team. The agenda for the evening is as follows:

7.30 Welcome and introductions
7.35 Update from tonight's sponsor
7.50 AGM
8.00 PQS - an overview*
8.30 Close


*The PQS session will mainly be an open floor question and answer session.  This is to avoid duplication in information already available, as PSNC has made available PQS digital guides (online presentations) that provide an introduction to the requirements and what contractors need to do to be able to complete the necessary actions and claim payments. 


We hope you will be able to join us.

Reset and Recover Programme: A Comprehensive and Free Developmental Programme to Reset Your Pharmacy

The Reset and Recover Programme is for Community Pharmacy West Yorkshire contractors, designed and delivered by pharmacy training specialists, Pharmacy Complete.  The programme focuses on why we have to change what we do and how we can work differently, as we reintroduce services in a COVID context. 

More information on the programme is included in this video from Deborah Evans at Pharmacy Complete: https://vimeo.com/447545205/e2fc2f060b.  A list of the modules and what they cover can be found in the document below. 

Reset and Recover Programme: Modules


All modules are now available on demand and can be accessed by clicking on the relevant link below and entering the password.  Registration is required to view the modules via these links to ensure we have visibility of who is accessing them.


Module 1 on demand recording (of live event)


Passcode: mg38=#Y9


Module 2 on demand recording


Passcode: N?$#L$4B


Module 3 on demand recording


Passcode: #YKdj!2$


Module 4 on demand recording


Passcode: P8V^4n&=


Module 5 on demand recording


Passcode: z$VnrtY2


Module 6 on demand recording


Passcode: n29ftE!?


Module 7 on demand recording
Passcode: 7g8p1#@?

 Don't delay in accessing this programme as it is only available for a fixed time.




Community Pharmacy West Yorkshire are working with Virtual Outcomes to deliver a series of online training events throughout the year.  See more information on our e-learning page here: http://www.cpwy.org/training-development/e-learning.shtml.




External Events

These are events which are not organised by Community Pharmacy West Yorkshire but may be of interest to pharmacy teams in our area. 



Electronic Repeat Dispensing (eRD) Webinar - Recording 

eRD is here to stay and pharmacy contractors will be seeing an increase in the uptake and use of eRD throughout West Yorkshire. The purpose of this webinar is to help you get the most out of this opportunity; an opportunity to work smarter, to create more effective processes in your pharmacy, and to make your lives just that little bit easier. Increasing efficiency within the pharmacy can help you better manage your increasing workload. These benefits will only happen if you engage with eRD. The webinar explains how to do just that. 

The webinar is accessed via Microsoft Teams App or by clicking to play through the web version of Microsoft Teams.   

Access the Webinar Here 

The recording lasts just over 40 minutes. It can be paused and you can use the bar at the bottom to navigate back or forward through the webinar.



COVID-19 External Training


Buttercups: Free Pandemic Training for Pharmacies

Buttercups Training have recently launched two free short training courses to assist them during the COVID-19 pandemic.

Pandemic Training for Additional Staff to Support Pharmacy Services is available for all pharmacies who may need to temporarily use additional staff to support the delivery of pharmacy services.

Additional Delivery Driver to Support Pharmacy Services will be of benefit to those pharmacies who are using volunteer drivers to meet the increased demand for medication supply and delivery during the pandemic.

Both courses are now available to download on their website.  Course details are available here: https://www.buttercupstraining.co.uk/news/pandemic-training-additional-staff-support-pharmacy-services 


COVID-19 Quick Start Training for Volunteers  

Pharmacy training provider Mediapharm has produced free 'COVID-19 Quick Start Training for Volunteers'. This certificated course is for pharmacy contractors who are taking on volunteers during the COVID-19 emergency and who need to be trained and ready to work from day one. The course is accessible from the Mediapharm website.




Fully Funded Training for Community Pharmacy 

If you are a community pharmacy professional working in a community pharmacy setting, take advantage of fully funded NHS training to grow your career and your practice.



Dementia Friends Information Sessions

Dementia Friendly Leeds is a campaign to raise awareness about dementia, support businesses, groups and organisations in Leeds to become more dementia-friendly and empower people living with dementia to influence services and policy.

This is a programme by the Alzheimer’s Society. They work with health care providers to offer 'Dementia Awareness information session' or Dementia Friends sessions. These sessions will provide staff in the pharmacy with basic understanding of dementia and the way it might affect people living with this condition. It will also encourage attendees to commit to an action that will make the lives of people living with dementia a little bit better. 

This is a campaign running in Leeds, however, sessions across West Yorkshire can be found on the Dementia Friends website.

For more information, or to book a place, visit: https://www.dementiafriends.org.uk/WEBSession#.WwggGkgvyM-.





All CPPE events are open to pharmacists, pre-reg pharmacists and technicians registered with CPPE. 

Please check the CPPE website directly for further information: https://www.cppe.ac.uk/.





External Training Providers



The Centre for Pharmacy Postgraduate Education (CPPE) is funded by Health Education England to provide continuing professional development (CPD) opportunities for all pharmacists and pharmacy technicians providing NHS services in England. https://www.cppe.ac.uk/

The Learning Pharmacy

This online learning environment offers interactive learning for community pharmacy that is fun, free and easy to access.  It is produced by CPPE but can be accessed by all the pharmacy team.  Learning topics include cancer, diabetes, child health, consultation skills and sexual health. http://www.thelearningpharmacy.com/

School of Medicines Optimisation

The new multi-professional School will work together with stakeholders on medicines education and training with a wide range of staff across all workforce groups in health and social care, to support patients to improve outcomes from medicines use.  The website has dedicated pages for pharmacists, pharmacy technicians and the non-registered workforce and includes links to training opportunities including Medicines Optimisation Training, Accuracy Checking Medicines and work based learning modules.  https://hee.nhs.uk/hee-your-area/yorkshire-humber/education-training/school-medicines-optimisation

The webinar will:

  • Explain what Oriel is so community pharmacies understand why students might choose to find a placement through it
  • Explain how it differs from recruiting trainees independently – pros and cons for pharmacies
  • Explain how pharmacies register to recruit pre-reg trainees via Oriel
  • Explain how to write a strong submission so your pharmacy is attractive to trainees & any other tips on marketing
  • Explain the preference/ranking system & how pre-reg trainees are matched to their placements
  • Cover any risks / potential downsides for pharmacies, compared with direct recruitment – and how to mitigate against them (e.g. what happens if no trainees select your pharmacy)
  • Explain where pharmacies can get more information
  • Questions & answers 

Learning objectives / outcomes 

  • Pharmacy contractors/employers will understand the areas covered in the webinar
  • Pharmacy contractors/employers will be able to make an informed choice about whether to recruit via Oriel
  • Those pharmacy contactors/employers that want to recruit via Oriel understand the application process and deadlines and know how to prepare a strong submission so their pharmacy is attractive to trainees



Last Updated: 23rd September 2020