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Ask PSNC: Pharmacy Quality Scheme FAQs

The team at PSNC has received a number of queries on the Pharmacy Quality Scheme (PQS). Below are some of the questions asked in recent weeks. Q. I completed the CPPE risk management training and assessment over two years ago. Do I need to complete the training and assessment again? A. If you have completed...

20 hours ago

Make use of community pharmacists' skills, says NICE

Community pharmacy teams have the potential to play a greater role in health promotion and prevention says NICE, in a new draft quality standard. The draft quality standard calls for community pharmacy services to be included in existing care and referral pathways. This will allow community pharmacy teams to accept as well as make referrals to...

2 days ago

Supply Notification: Clonidine 25mcg tablets – Update

Update (17/01/2020): resupply date now expected mid/end February 2020 First published 20th December 2019 Department of Health and Social Care (DHSC) has issued a medicine supply notification for Clonidine 25mcg tablets. Limited supplies of Clonidine 25mcg tablets will be available until at least mid-January 2020 due to manufacturing issues. The DHSC Medicine Supply Team provide...

4 days ago

Community Pharmacy West Yorkshire Organised Events   

If you wish to receive email notifications of Community Pharmacy West Yorkshire events, please sign up to our mailing list.



Anticoagulant Therapy Events

Supporting Appropriate Use of Oral Anticoagulant Therapy – The Opportunity for Community Pharmacy 

Therapy of patients with thromboembolic diseases is becoming more complex as new anticoagulation agents have entered the market in recent years.  Treatment failure and non-adherence can lead not only to severe or fatal consequences for the patient, but it also poses a significant challenge for healthcare providers from unnecessary medical costs.  Pharmacists require practical guidance for their own education in order to provide optimal care for patients with thromboembolic disease. 

This programme aims to tackle the challenges above and has been developed by experienced UKCPA clinical pharmacy practitioners and you will find outstanding expert speakers ready to share their knowledge and best practice with you.


Learning Objectives - At the conclusion of this session, participants will be able to: 

  • Recognise the burden of medication errors, including preventable ADRs, to patients and the NHS.
  • Describe contributing factors that lead to medication errors and ADRs.
  • List the different anticoagulants available, including vitamin K antagonists (VKAs) & non-vitamin K antagonists, known as Direct Oral Anticoagulants (DOACs).
  • List the common indications & contra-indications to VKAs & DOACs.
  • Describe when dose adjustments may be required for patients on a DOAC.
  • Describe potential strategies to reduce anticoagulation medication errors particularly at transfer of care across clinical settings.
  • Identify audits you could do to improve anticoagulant safety in your patients.

 The events are being supported through sponsorship from Daiichi Sankyo and will be held on:


Tuesday 28th January 2020 - Village Hotel (Leeds South), Tingley, LS27 0TS


Tuesday 3rd March 2020 - Cedar Court Hotel, Bradford, BD5 8HW 


Events begin at 7.15pm. Registration and food will be available from 6.30pm.  Please complete a registration form (found below) and return as soon as possible to secure your place. Registrations must be received 7 days prior to the event. If, after registering for this event, you are unable to attend please let us know. 


Anticoagulant Therapy Event - Letter

Anticoagulant Therapy Event - Registration Form (PDF)

Anticoagulant Therapy Event - Registration Form (Word)




Community Pharmacy West Yorkshire are working with Virtual Outcomes to deliver a series of online training events throughout the year.  See more information on our e-learning page here: http://www.cpwy.org/training-development/e-learning.shtml.




External Events

These are events which are not organised by Community Pharmacy West Yorkshire but may be of interest to pharmacy teams in our area. 



Establishing Clinical Pharmacy in a Primary Care Network (PCN) 

Working in partnership, Primary Care Pharmacy Association and NHS England and NHS Improvement are holding four regional networking events in London, Taunton, Birmingham and Leeds on 28th January 2020. 

The focus of these events will be highly practical and encourage networking support and engagement with delegates with a view to delivering resources and support to PCN pharmacy teams going forward.  Further details can be found in the flyer below and how to book can be found here.

Establishing Clinical Pharmacy in a PCN Workshop Flyer



Fully Funded Training for Community Pharmacy 

If you are a community pharmacy professional working in a community pharmacy setting, take advantage of fully funded NHS training to grow your career and your practice.

Mary Seacole Leadership Programme - 2 New West Yorkshire Cohorts

The NHS Long Term Plan offers opportunities for pharmacy professionals to become more integrated into the wider NHS. The Mary Seacole Leadership Programme will allow you to maximise your clinical leadership skills and help you to recognise your own personal value to healthcare. With investment from the Pharmacy Integration Fund (PhIF), NHS England is working with the NHS Leadership Academy to offer the Mary Seacole Leadership Programme to pharmacists and pharmacy technicians working in community pharmacy. 

This NHS-led flagship programme is designed to develop your leadership and management skills to enable you to drive quality services in pharmacy and really make a difference to the health of the patients you see.  More information about the programme can be found in the documents below: 

Mary Seacole Programme Flyer

Six Reasons to Apply for the Mary Seacole Programme 

Cohort 90 – Leeds: Application Closing Date: 4th February 2020 

To find out more and apply, visit: www.cppe.ac.uk/services/leadership-community.


Gain Recognition for your Pharmacy Services by Studying for a Postgraduate Qualification via the Pharmacy Integration Fund 

The University of Manchester is offering fully-funded places on its Masters CPD module in Communication and Consultation (usual module fee £1100).  This is a 12-week online extended skills module with a single study day in Manchester. 

It covers both essential and advanced consultation skills, conducting consultations with different patient groups (e.g. dementia, mental health) and the principles of conducting ethical and patient-centred consultations (e.g. consent, confidentiality and safeguarding). 

This module is useful for all pharmacists in patient-facing roles who wish to gain further confidence in their consultation skills. It is particularly valued by pharmacists who provide PGD, MUR or NMS services. 

Find out more and apply:  https://www.manchester.ac.uk/study/masters/courses/list/12221/msc-advanced-community-pharmacy-practice/application-and-selection/#course-profile 

Email: pgtaught.pharmacy@manchester.ac.uk or Telephone: 0161 306 0604.



Dementia Friends Information Sessions

Dementia Friendly Leeds is a campaign to raise awareness about dementia, support businesses, groups and organisations in Leeds to become more dementia-friendly and empower people living with dementia to influence services and policy.

This is a programme by the Alzheimer’s Society. They work with health care providers to offer 'Dementia Awareness information session' or Dementia Friends sessions. These sessions will provide staff in the pharmacy with basic understanding of dementia and the way it might affect people living with this condition. It will also encourage attendees to commit to an action that will make the lives of people living with dementia a little bit better. 

This is a campaign running in Leeds, however, sessions across West Yorkshire can be found on the Dementia Friends website.

For more information, or to book a place, visit: https://www.dementiafriends.org.uk/WEBSession#.WwggGkgvyM-.





All CPPE events are open to pharmacists, pre-reg pharmacists and technicians registered with CPPE. To register or book onto an event visit www.cppe.ac.uk where you can also find information for your local tutor. Alternatively you can call their offices at the University of Manchester on 0161 7784000.




COPD and Asthma Medication Reviews

This study day supports you to conduct medication reviews with patients who have asthma and COPD and take action to reduce disease burden, improve quality of life and reduce risk of hospital admission.


  • Wednesday 29th January 2020 


Community Pharmacist Consultation Service (CPCS) Event

CPPE are offering free clinical assessment essential skills workshops to support pharmacists providing CPCS. Although this training is not mandatory to provide the service, we recommend that pharmacists do attend where possible as they have been designed to help develop the skills and confidence needed to undertake effective consultations and clinical assessments – see https://www.cppe.ac.uk/gateway/cpcs for details. 


CPPE have advised that a new date, (Sunday 9th February 2020 in Bradford), will shortly be added which will be released for booking on 1st November 2019. It is expected that there will be further workshops available in 2020.


Inhaler Technique: Improving Outcomes

This programme has been developed for healthcare professionals providing advice to people using inhaled medicines, to optimise their inhaler use and improve outcomes. It will consider the different types of inhaler devices available and how the aerosol is made in each type, the breathing technique required for each type of device and the potential implications of poor technique.


  • Tuesday 11th February 2020 – Bradford
  • Tuesday 18th February 2020 – Leeds
  • Tuesday 3rd March 2020 – Wakefield



What’s New in the BNF 78? An Event for Pre-Registration Pharmacists

Do you want to know about the new recommendations and information in the BNF? The aim of this event is to enable pre-registration pharmacists to identify how new recommendations and information in the BNF will affect clinical practice. During the event you will have the opportunity to work with colleagues in hospital and community practice on a series of case studies and to start to build your professional network.


  • Wednesday 4th March 2020 - Leeds



External Training Providers



The Centre for Pharmacy Postgraduate Education (CPPE) is funded by Health Education England to provide continuing professional development (CPD) opportunities for all pharmacists and pharmacy technicians providing NHS services in England. https://www.cppe.ac.uk/

The Learning Pharmacy

This online learning environment offers interactive learning for community pharmacy that is fun, free and easy to access.  It is produced by CPPE but can be accessed by all the pharmacy team.  Learning topics include cancer, diabetes, child health, consultation skills and sexual health. http://www.thelearningpharmacy.com/

School of Medicines Optimisation

The new multi-professional School will work together with stakeholders on medicines education and training with a wide range of staff across all workforce groups in health and social care, to support patients to improve outcomes from medicines use.  The website has dedicated pages for pharmacists, pharmacy technicians and the non-registered workforce and includes links to training opportunities including Medicines Optimisation Training, Accuracy Checking Medicines and work based learning modules.  https://hee.nhs.uk/hee-your-area/yorkshire-humber/education-training/school-medicines-optimisation

The webinar will:

  • Explain what Oriel is so community pharmacies understand why students might choose to find a placement through it
  • Explain how it differs from recruiting trainees independently – pros and cons for pharmacies
  • Explain how pharmacies register to recruit pre-reg trainees via Oriel
  • Explain how to write a strong submission so your pharmacy is attractive to trainees & any other tips on marketing
  • Explain the preference/ranking system & how pre-reg trainees are matched to their placements
  • Cover any risks / potential downsides for pharmacies, compared with direct recruitment – and how to mitigate against them (e.g. what happens if no trainees select your pharmacy)
  • Explain where pharmacies can get more information
  • Questions & answers 

Learning objectives / outcomes 

  • Pharmacy contractors/employers will understand the areas covered in the webinar
  • Pharmacy contractors/employers will be able to make an informed choice about whether to recruit via Oriel
  • Those pharmacy contactors/employers that want to recruit via Oriel understand the application process and deadlines and know how to prepare a strong submission so their pharmacy is attractive to trainees



Last Updated: 10th January 2020