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Contractor Notice: Further extension to SSP06 – Fluoxetine 40mg capsules

The Department of Health and Social Care (DHSC) has provided an update on the Serious Shortage Protocols (SSPs) for Fluoxetine 40mg capsules (SSP06). SSP06 for Fluoxetine 40mg capsules was previously expected to expire on 10th August but the end date has been further extended to 4th September 2020. This expiry date may be brought forward...

2 hours ago

Availability of Evorel products (Theramex) – Updated

Following the recent supply problems for the Evorel range of products, Theramex have provided this further update. ‘Following the acquisition of Evorel by Theramex in October 2019, we have worked tirelessly with multiple manufacturing partners to resupply the product in the UK market. Since February 2020, we have produced nearly 750,000 packs across the Evorel...

5 hours ago

Update on new flexible approaches to flu vaccination service

An update on the new flexible approaches being considered for support the provision of the flu vaccination service has been released. Contractors must note that the changes PSNC is seeking to the flu vaccination service, described in the update, have not yet been agreed and may never be agreed. On 3rd July 2020, PSNC published...

3 days ago

Community Pharmacy West Yorkshire e-Learning 

Welcome to the Community Pharmacy West Yorkshire e-Learning platform.


We are working with Virtual Outcomes to deliver a series of online training events throughout the year.  The training is free to access and is open to all members of the pharmacy team.  An introduction for Virtual Outcomes can be found here: https://vimeo.com/316124447.

Each module will take around 15-20 minutes to complete.  The contents typically include an introduction to the topic, how it impacts the health of your patients and what you can do to support them.  There is also a link to where you can get nationally available resources for health promotion campaigns. Each month at least one new topic will be released for the whole team to view.  Some of the modules are aimed at Healthy Living Pharmacy Champions, but will be useful for the whole team.  Additional modules will also be provided on key emerging topics like General Data Protection Regulation (GDPR).

You can access the e-learning modules from a PC, laptop, tablet or smartphone with an internet connection.  You will need your F-code and an email address to register.  Once you have registered you will get an email notification of any new courses.

You will be able to access a certificate for each module completed.

We hope that you will make use of this e-learning platform and that you find it useful. We will review the system this year and decide whether we continue to invest in this on your behalf. Your feedback will be invaluable in developing courses so please let us have any feedback you have.

If you need help logging on to watch the webinar please see the Virtual Outcomes Login Easy Guide.

Locum pharmacists wishing to access Virtuaul Ouctomes e-learning should use the F-code of the West Yorkshire pharmacy you are current working in, or last worked in.  

To access the courses please click here (https://www.virtualoutcomes.co.uk/pharmacy-training/).



Shingles Training - Updated July 2020

Do you and your team want to know about shingles and what causes it?  Did you know that 1 in 1000 shingles cases in the over 70’s could be fatal due to complications?  Do you and your team know what practical advice you can give people with shingles? This FREE, 11 minute course will answer all these questions and more and will help the whole team to have a better understanding of the role they can play.

More information can be found in the flyer below or on the Virtual Outcomes website here: https://www.virtualoutcomes.co.uk/pharmacy-training/.

Shingles e-Learning Module - Flyer



Vaccines Training - Updated June 2020

Do you and your team understand how the immune system works and how vaccines make use of this? Do you and your team know why there are different flu vaccines every year? What is herd immunity and why is it important for people to be vaccinated? Do you and your team understand the R number and what this means for COVID-19? 

This free, 20 minute e-Learning module will answer all of these questions and will help the whole team to have a better understanding of the role they can play. 


More information can be found in the flyer below or on the Virtual Outcomes website here: https://www.virtualoutcomes.co.uk/pharmacy-training/.

Vaccines e-Learning Module - Flyer



Electronic Prescription Service Release 4 and eRD Training - Updated May 2020

Many practices are already using electronic repeat prescribing but the number of patients is set to increase in response to COVID-19 as the NHSBSA is helping practices to identify more patients who could be eligible for the service. 

This training will help you: 

  • To understand how electronic repeat dispensing works.
  • To understand the advantages of patients having a nominated pharmacy.
  • To understand what EPS release 4 is and how you can find a patient’s prescription.
  • To understand how to use the EPS tracker. 

More information can be found in the flyer below.  To access this course, visit the Virtual Outcomes website here: https://www.virtualoutcomes.co.uk/pharmacy-training/.

EPS Release 4 and eRD e-Learning Training Flyer



COVID-19 Business Continuity Training! - Updated April 2020

*This training now includes information around the new National Delivery Service!  You can fast forward to the updated section in the course, or start from the beginning!*

Community pharmacy is facing one of the biggest challenges it has ever had and to support you and your team, Virtual Outcomes has put together the key messages that you require to ensure you can deliver care to all your patients.

Virtual Outcomes will ensure that the training is updated with new information as it announced so that you are kept informed. Useful ideas will be shared to support your team as well as ensuring that information sources are easily accessible in one place.  If you are not sure how to manage your workload or just want some more information this course is for you.

More information can be found in the flyer below.


COVID-19 Business Continuity Training Flyer


To access the course visit: https://www.virtualoutcomes.co.uk/ pharmacy-training/




 Courses Launched to Support the New 5 Year Pharmacy Contract

Over the coming months, VirtualOutcomes will release a library of courses that will help you to understand, implement and maximise the opportunity with the new pharmacy contract.  The first three courses available are:


  • New Contract Summary Course - This gives a brief overview of the new contract and suggests some things you can start doing now.

New 5 Year Community Pharmacy Contract Flyer 

  • NHS Community Pharmacist Consultation Service - This covers both the NEW NHS111 Urgent Medicines Supply Service and the NEW NHS111 Minor Illness Referral Service

Community Pharmacy Consultation Service Flyer 

  • Sepsis Team Training - This supports the need for the team to be aware of the signs of Sepsis and actions to take.

 Sepsis Team Training Flyer

  • Diabetes Foot and Eye Check Audit - This covers how to implement and complete the new Diabetic Foot and Eye Audit.
Diabetes Foot and Eye Check Audit





If you are short of time, why not listen to the latest e-Learning training module from Virtual Outcomes on the way into work, at the gym or in the supermarket.  You can watch the full course online and obtain your certificate at a later time. You can then encourage the rest of your pharmacy team to watch the full video.  

The podcasts are available on iPhone via iTunes, or for Android phones, you can download the files here: https://www.virtualoutcomes.co.uk/pharmacy-training/podcasts/.



Previous Topics

There are also a series of previous events which are still available on the following topics:


Last Updated: 30th July 2020