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Quality Payments: New declaration process

Following the publication of NHS England's guidance for the Quality Payments Scheme February 2019 review point, NHS Business Services Authority (NHS BSA) will today distribute via email* further information on how contractors can claim for a quality payment when the declaration window opens on Monday 4th February 2019. Contractors will be able to claim for...

2 days ago

Quality Payments: Gateway criteria report now available on the NHS BSA website

Community pharmacy contractors are now able to view the first weekly gateway criteria report on the NHS Business Services Authority (NHS BSA) website, which details contractors who have been assessed, using national datasets, as meeting four of the five gateway criteria (Advanced Services, NHS website, Community Pharmacy Patient Questionnaire (CPPQ) and NHSmail). This weekly report,...

2 days ago

Brexit: Health Secretary letter to healthcare professionals

Health Secretary Matt Hancock has today (December 7th) written a series of letters, including one to healthcare professionals, to give an update on the Government's planning for a no-deal Brexit. In his letter to frontline healthcare providers Mr Hancock once again stressed that healthcare providers should not stockpile medicines. He said they should advise their...

2 days ago

Community Pharmacy West Yorkshire e-Learning 

Welcome to the Community Pharmacy West Yorkshire e-learning platform.


We are working with Virtual Outcomes to deliver a series of online training events throughout the year.  The training is free to access and is open to all members of the pharmacy team. 

Each module will take around 15-20 minutes to complete.  The contents typically include an introduction to the topic, how it impacts the health of your patients and what you can do to support them.  There is also a link to where you can get nationally available resources for health promotion campaigns. Each month at least one new topic will be released for the whole team to view.  Some of the modules are aimed at Healthy Living Pharmacy Champions, but will be useful for the whole team.  Additional modules will also be provided on key emerging topics like General Data Protection Regulation (GDPR).

You can access the e-learning modules from a PC, laptop, tablet or smartphone with an internet connection.  You will need your F-code and an email address to register.  Once you have registered you will get an email notification of any new courses.

You will be able to access a certificate for each module completed.

We hope that you will make use of this e-learning platform and that you find it useful. We will review the system this year and decide whether we continue to invest in this on your behalf. Your feedback will be invaluable in developing courses so please let us have any feedback you have.

If you need help logging on to watch the webinar please see the Virtual Outcomes Login Easy Guide.

Locum pharmacists wishing to access Virtuaul Ouctomes e-learning should use the F-code of the West Yorkshire pharmacy you are current working in, or last worked in.  

To access the courses please click here (https://www.virtualoutcomes.co.uk/pharmacy-training/)



The latest e-Learning module is on Alcohol Consumption!

Course Objectives:

  • To understand the short term and long-term effects of alcohol
  • To understand what a unit is and what the recommended weekly allowance is for low risk drinking.
  • To recognise warning signs of high-risk drinking
  • To understand how you and the team can support people and what resources are available.


Quality Payments Scheme

Course Objectives:

  • Understand the differences between the old Quality Payments Scheme and the new Quality Payment scheme for 18/19
  • Understand the 5 gateway criteria and the actions you need to take to meet them
  • Understand the new quality criteria and what you and the team need to do to meet them
  • Recognise what evidence you need to keep to prove you have met the criteria
  • Ensure you have all the resources you need to enable you to meet the gateway and quality criteria 

The course is split into two parts:  Part 1 – Background and Gateway Criteria and Part 2 – Quality Criteria.



NHS Flu Vaccination: Free Online Engagement Training 

Please note this training is not the practical vaccination training required by the NHS service specification.  Details of practical vaccination training providers can be found on PSNC website: https://psnc.org.uk/services-commissioning/advanced-services/flu-vaccination-service/flu-vaccination-training/ 

This training has been updated to include the 2018 service changes.

To get a head start in preparation for this years flu service, have a look at the next e-Learning module available on our Virtual Outcomes platform.  This is a good summary of the basics that everyone in your team will benefit from knowing. 

The module includes: 

  • The differences between the two vaccines and who requires which one
  • The signs and symptoms of flu
  • How to identify the 'at risk’ patients
  • How to maximise the service this year 

This module is available to access from Friday 17th August 2018.

For more information, please see the flyer below.

Flu Online Engagement Training flyer




If you are short of time, why not listen to the latest e-Learning training module from Virtual Outcomes on the way into work, at the gym or in the supermarket.  You can watch the full course online and obtain your certificate at a later time. You can then encourage the rest of your pharmacy team to watch the full video.  

The podcasts are available on iPhone via iTunes, or for Android phones, you can download the files here: https://www.virtualoutcomes.co.uk/pharmacy-training/podcasts/.



Previous Topics

There are also a series of previous events which are still available on the following topics: