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January edition of CPN magazine now available

The January 2019 edition of PSNC’s Community Pharmacy News (CPN) is now available. This month’s CPN features: NHS ten-year plan published; IG support materials; Quality Payments declaration; and Price concession flow chart. View our CPN magazine online via the flipbook reader below or download the PDF copy. Please note, the colour PDF can be printed...

9 hours ago

#checkbeforeyoutick – how can you help?

The NHS Business Services Authority’s ‘Check Before You Tick’ campaign aimed to help patients understand their eligibility for free NHS prescriptions, and to highlight the possible consequences of making an incorrect claim. We spoke to Tori Hutchinson who worked on the campaign to find out more. Hi I’m Tori and I’m a Lead Digital Delivery Manager at...

9 hours ago

January 2019 Price Concessions/NCSO – 1st update

Department of Health and Social Care (DHSC) has today granted the following initial list of price concessions: Drug Pack size Price Concession Allopurinol 100mg tablets 28 £1.70 Allopurinol 300mg tablets 28 £3.68 Co-careldopa 25mg/100mg tablets 100 £10.69 Diamorphine 10mg powder for solution for injection ampoules 5 £16.56 Diamorphine 30mg powder for solution for injection ampoules...

10 hours ago

Quality Payments

This page aims to outline where to find tools and resources to help pharmacies meet the gateway and Quality Payment criteria and some key information and actions.

 

The next Quality Payment review point is Friday 15th February 2019.  It is essential that each pharmacy ensures they have a plan in place to maximise their Quality Payment.  Our recent Quality Payments updates can be found below.   

 

For the most up to date information, please visit the PSNC website.  PSNC have also produced a suite of resources to assist pharmacies in meeting each of the quality payments.  These can be accessed from their website: http://psnc.org.uk/services-commissioning/essential-services/quality-payments/.  

 

 

Quality Payments Scheme February 2019 – NHS 111 Directory of Services (DoS) – 20th December 2018 

The requirements for this quality criterion have not changed since the 2018 review point. 

For the February 2019 review point, contractors will be required to edit or confirm the information in the pharmacy’s NHS 111 DoS profile is correct on the DoS Profile Updater.   This must be done between 10:00 on 5th November 2018 and 23:59 on 15th February 2019 to meet the quality criterion. 

It must include details of your bank holiday opening on the following days: 

  • Friday 19th April 2019 (Good Friday)
  • Sunday 21st April 2019 (Easter Sunday)
  • Monday 22nd April 2019 (Easter Monday)
  • Monday 6th May 2019
  • Monday 27th May 2019 

Contractors can access the DoS Profile Updater here: https://dos-profile.service.nhs.uk/#/index.  Contractors will need the following to access and edit/confirm the DoS profile:

  • An NHSmail account that you can access (contractors who do not have an NHS Mail account can apply for one here: https://portal.nhs.net/pharmacyregistration#/ )
  • the ODS (F) code for your pharmacy
  • the address, postcode and telephone number of the pharmacy
  • the opening times for each of your pharmacy services 

If contractors have any technical difficulties accessing the DoS Profile Updater, they can email the NHS Digital helpdesk (exeter.helpdesk@nhs.net ) or call them on 0300 303 4034. 

Further information about the Quality Payments Scheme can be found in the NHS guidance which can be found at; https://www.england.nhs.uk/commissioning/primary-care/pharmacy/framework/pqp/ and the PSNC website: https://psnc.org.uk/services-commissioning/essential-services/quality-payments/

If you have any questions about Quality Payments or would like any specific support around any of the criteria, please contact Community Pharmacy West Yorkshire by email info@cpwy.org or by telephone on 0113 2727560.

 

 

 

Quality Payments: Gateway Criteria Report Now Available on NHS BSA Website! – 13th December 2018 

Community pharmacy contractors are now able to view the first weekly gateway criteria report on the NHS Business Services Authority (NHS BSA) website, which details contractors who have been assessed, using national datasets, as meeting four of the five gateway criteria (Advanced Services, NHS website, Community Pharmacy Patient Questionnaire (CPPQ) and NHSmail). 

Contractors are therefore encouraged to check this report to see if the national datasets show they have met the four gateway criteria as detailed above and if not, take corrective action as soon as possible to ensure they meet the criteria by the review point. 

Further information on the reasons why this report has been introduced, the publication schedule of the weekly report and how to find your pharmacy in the report can be found on the PSNC website

For cyber security reasons, confirmation of meeting the fifth gateway criterion – compliance with the NHS Digital Warranted Environment Specification (WES) – will be sent by NHSBSA to each contractor’s shared NHSmail account during the first two weeks of December 2018.

  

 

 

Quality Payments Scheme February 2019 - Dementia Friends – 13th December 2018 

The requirements for this Quality Criterion have not changed from the 2017 and 2018 review points. 

On the day of the review, 15th February 2019, 80% of all pharmacy staff working in patient facing roles are ‘Dementia Friends’.  Contractors who claimed for this criterion in 2018 should review staff turnover to ensure that this criterion is still met on the day of the review.  NHS England would advise that any new patient facing staff should routinely be advised to become a Dementia Friend as part of their induction. 

Further information about the Quality Payments Scheme can be found in the NHS guidance here: https://www.england.nhs.uk/commissioning/primary-care/pharmacy/framework/pqp/ and the PSNC website: https://psnc.org.uk/services-commissioning/essential-services/quality-payments/

If you have any questions about Quality Payments or would like any specific support around any of the criteria, please contact Community Pharmacy West Yorkshire by email info@cpwy.org or by telephone on 0113 2727560.

 

 

 

Quality Payments Scheme February 2019 - Gateway: Updating & Validating your NHS.UK Pharmacy Entry – 6th December 2018 

Contractors must edit and/or validate their NHS website entry between 00:00 on 3rd December 2018 and 23:59 on 15th February 2019If you have recently done this (before Monday 3rd December 2018), you must do it again or you will not qualify for Quality Payments. 

This Gateway Criterion has caused most validation issues for pharmacies previously claiming Quality Payments, so please don’t leave it to the last minute. 

Contractors are required to update or validate each of the following three parts of their NHS website profile:

  • Opening hours: core and supplementary hours. Contractors can set up to three opening time slots to account for lunch breaks etc.
  • Services the pharmacy provides, including any advanced services being offered.
  • Facilities available, ie parking. 

Contractors must include Bank Holiday Opening Hours for the following days:

  • Friday 19th April 2019 (Good Friday)
  • Sunday 21st April 2019 (Easter Sunday)
  • Monday 22nd April 2019 (Easter Monday)
  • Monday 6th May 2019
  • Monday 27th May 2019 

If the pharmacy is closed on any of the Bank Holidays contractors must record this on the NHS website. 

Contractors should refer to the NHS guidance  which can be accessed here: https://www.england.nhs.uk/commissioning/primary-care/pharmacy/framework/pqp/ and the PSNC website: https://psnc.org.uk/services-commissioning/essential-services/quality-payments/

  

 

 

Quality Payments Scheme 2019 - Community Pharmacy Patient Questionnaire (CPPQ) Results - 6th December 2018 

Please see the briefing below for the Community Pharmacy Patient Questionnaire (CPPQ) Results Gateway Criterion for the Quality Payment Scheme February 2019 review point.  This has been a Quality Criterion for previous Quality Payment Schemes, however there are some changes to the criterion. 

Quality Payments - CPPQ Briefing 

If you have any questions about Quality Payments or would like any specific support around any of the criteria, please contact Community Pharmacy West Yorkshire by email info@cpwy.org or by telephone on 0113 2727560.

 

 

 

Quality Payments Scheme February 2019 - Changes to the Claims Process - 6th December 2018 

Contractors will only be paid for a Quality Payments claim for February 2019 if they submit their Quality Payments declaration via the NHS BSA Manage Your Service application during the specified claim window (between 09.00 on Monday 4th February 2019 and 23.59 on Friday 1st March 2019).  

The Manage Your Service application will give contractors real-time confirmation of whether they have met the five Gateway Criteria, which must be met before any Quality Payments can be claimed for. 

To access the portal, contractors will receive an automated email by the 10th December 2018 to their shared NHSmail account from nhsbsa.pharmacysupport@nhs.net with a link to the Manage Your Service application; contractors are reminded to check their junk mail if they don’t receive the email as expected.  The email will give instructions on how to register for the Manage Your Service application. 

Contractors who have not received their email by 10th December 2018, should contact the NHS BSA Provider Assurance Team (nhsbsa.pharmacysupport@nhs.net). 

Contractors who do not have a shared NHS Mail should create one following the link https://portal.nhs.net/Help/joiningnhsmail

Further information about the Quality Payments Scheme can be found in the NHS guidance here: https://www.england.nhs.uk/commissioning/primary-care/pharmacy/framework/pqp/ and the PSNC website: https://psnc.org.uk/services-commissioning/essential-services/quality-payments/

 

 

Quality Payment Scheme February 2019 - New NHS England Guidance 29th November 2018 

NHS England has this week published guidance on the Quality Payments Scheme for the February 2019 review point.  The guidance document provides information on how community pharmacy contractors can meet the revised Gateway and Quality Criteria requirements.

Contractors are strongly advised to read the NHS England guidance in order to understand the Quality Payments Scheme requirements. The new guidance should be read in conjunction with previously published NHS England guidance documents on the Quality Payments Scheme:

  • NHS England – Pharmacy Quality Payments Gateway Criteria Guidance (published 23rd December 2016); and 
  • NHS England – Pharmacy Quality Payments Quality Criteria Guidance (published 27th February 2017).

All three guidance documents can be found on the NHS England website. https://www.england.nhs.uk/commissioning/primary-care/pharmacy/framework/pqp/.

  

 

 

Quality Payments Scheme February 2019- Gateway Criteria 29th November 2018 

Please see the briefing below of changes to the Gateway Criteria for the Quality Payment Scheme February 2019 review point. 

Quality Payments – Gateway Criteria Briefing 

 

 

 

Quality Payments Scheme February 2019 – Asthma Referrals – 29th November 2018 

To meet this Quality Criterion on the day of the review, 15th February 2019, contractors must have evidence showing: 

  • Asthmatic patients who have had more than six short acting bronchodilator inhalers dispensed without any corticosteroid inhaler within a six-month period have since the last review date (29th June 2018) been referred to an appropriate health care professional for an asthma review. 

Can evidence that all children aged 5-15 years who have been prescribed an inhaled corticosteroid for asthma have a spacer device where appropriate in line with NICE TA38 guidance and have a personalised asthma action plan (PAAP).  If this is not the case, then the contractor should be able to show evidence the child has been referred to an appropriate healthcare professional. 

Full details about how to meet this criterion can be found at https://psnc.org.uk/services-commissioning/psnc-briefings-services-and-commissioning/psnc-briefing-060-18-quality-payments-asthma-referrals-november-2018/

If you have any questions about Quality Payments or would like any specific support around any of the criteria, please forward these to bushra@cpwy.org.   Alternatively, you can contact Bushra via telephone on 07793 218 060.

 

 

 

Quality Payments Scheme- Act Now!!! – 22nd November 2018 

Please see the brief below which contains information about the changes to the new Quality Payment scheme for the remainder of the financial year 2018/19.  The next review point is on 15th February 2019.  Many changes have been made to the Quality Payment scheme so we encourage contractors to read the PSNC guidance about Quality Payments: https://psnc.org.uk/services-commissioning/essential-services/quality-payments/

Quality Payments Briefing 

Contractors may find it useful to watch the PSNC webinar about the Quality Payment Scheme which can be accessed here:

http://view6.workcast.net/?cpak=6792997868716501&pak=3922101333754408.

  

 

 

Quality Payments Scheme February 2019 - Non-Steroidal Anti-Inflammatory Drugs and Gastro-Protection Audit 

On the day of the review, 15th February 2019, the pharmacy must have completed the audit of non-steroidal anti-inflammatory drugs and gastro-protection.  Full details can be found at https://psnc.org.uk/services-commissioning/essential-services/quality-payments/quality-payments-nsaids-audit

Data must be collected for two weeks between November 2018 and 15th February 2019, with a minimum of ten patients, aged 65 years or over who meet the criterion (see guidance).  The deadline to submit audit data is 15th February 2019.  Contractors are advised not to start this audit in February because there is a likelihood that they may not find the minimum required sample size and will need to extend the data collection period to four weeks. 

Contractors must submit their data to the NHS BSA, failure to submit the data will mean the contractor does not meet the NSAID Quality Criterion.  Contractors can download a copy of the audit guidance at https://www.sps.nhs.uk/articles/nsaid-safety-audit-2018-19/.

If you have any questions about Quality Payments or would like any specific support around any of the criteria, please forward these to bushra@cpwy.org.  Alternatively, you can contact Bushra via telephone on 07793 218 060.

 

 

 

Quality Payments – Directory of Services (DoS) Profile Updater – 15th November 2018 

To meet the DoS Quality Criterion, contractors must check the pharmacy details and submit this information on the DoS Profile Updater between 10am on 5th November 2018 and 11.59pm on 15th February 2019. 

Further information can be found on the PSNC website:  https://psnc.org.uk/our-news/quality-payments-dos-profile-updater-now-available/

NHS England has not issued any guidance that provides the detail of how pharmacies will need to meet the Quality Payment requirements.  As soon as this is available, we will share this with contractors. 

If you have any questions about Quality Payments or would like any specific support around any of the criteria, please forward these to bushra@cpwy.org. Alternatively, you can contact Bushra via telephone on 07793 218 060.

 

 

 

Changes to Quality Payment Scheme for Remainder of the 2018/19 Financial Year – 18th October 2018 

In September 2018 a new Quality Payments Scheme was announced for the remainder of the 2018/19 financial year.  The review point for the scheme is Friday 15th February 2019.  PSNC have produced a brief which summarises the key requirements of the scheme, this can be found at:  https://psnc.org.uk/wp-content/uploads/2018/10/PSNC-Briefing-051.18-A-summary-of-the-second-Quality-Payments-Scheme-2018-19-v2.pdf 

NHS England has not published the new guidance for the February 2019 Review point.  Community Pharmacy West Yorkshire will share this when it is published. 

If you have any questions about Quality Payments or would like any specific support around any of the criterion, please forward these to bushra@cpwy.org.  Alternatively, you can contact Bushra via telephone on 07793 218 060.