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Quality Payments

This page aims to outline where to find tools and resources to help pharmacies meet the gateway and Quality Payment criteria and some key information and actions.

 

The first Quality Payment review point is 28th April 2017 with the second on 24th November 2017.  It is essential that each pharmacy ensures they have a plan in place to maximise their Quality Payment, as the payment will reduce the impact of the funding cuts imposed by the Department of Health.  Quality Payments will be made to eligible contractors depending on how many criteria they have met (and therefore how many ‘points’ they achieved).  Each point is worth a minimum of £64 so a pharmacy achieving the full 100 points would generate an income of £6400.

 

Quality Payments Newsletters

 

Quality Payments Update - 24th May 2018

 

November 2017 Review Point - Newsletter 1

November 2017 Review Point - Newsletter 2 (Healthy Living Pharmacy)

November 2017 Review Point - Newsletter 3 (Gateway Criteria)

November 2017 Review Point - Newsletter 4 (Patient Safety)

November 2017 Review Point - Newsletter 5 (CPPQ)

November 2017 Review Point - Newsletter 6 (Safeguarding)

November 2017 Review Point - Newsletter 7 (Summary Care Records)

SCR Pictoral Guide

November 2017 Review Point - Newsletter 8 (Asthma)

PSNC Asthma Referrals Suggested Process

November 2017 Review Point - Newsletter 9 (Dementia Friends)

November 2017 Review Point - Newsletter 10 (NHS 111 Directory of Services)

   

PSNC have produced a suite of resources to assist pharmacies in meeting each of the quality payments.  These can be accessed from their website: http://psnc.org.uk/services-commissioning/essential-services/quality-payments/.  From the PSNC website you can access information and tools for each of the Quality Payment criteria.

 

Summary of Actions

 

Assess and record on PharmOutcomes

https://pharmoutcomes.org/pharmoutcomes/


Record the pharmacy progress in meeting the Quality Payments on PharmOutcomes and use the links for further information and tools.

 

Download the PSNC Quality Payments – Suggested plan for contractors.

http://psnc.org.uk/wp-content/uploads/2016/10/Suggested-plan-for-contractors.docx 

 

This will guide you through the actions required to meet both the gateway criteria and quality payment criteria.  The plan takes into consideration that the gateway criteria must all have been achieved by the April pay review and that some of the quality payments need to be in place for April and November to maximise the Quality Payment points.

 

Register for an NHS mail account

http://psnc.org.uk/services-commissioning/essential-services/quality-payments-nhsmail/


If you have recently applied for an NHSmail account, you will need to have evidence that this was done by 1st February 2017 to qualify for the April review point.

 

 

Summary Care Record briefing event



If your pharmacy hasn’t got access to SCR and hasn’t yet had a member of staff attending an NHS Digital approved face-to-face SCR briefing event, then book onto an event.

 

Keep connected to stay informed and up-to-date 


 

Join our mailing list to receive updates, newsletters and invitations to events in your area: http://www.cpwy.org/news/join-our-mailing-list.shtml
Sign up to the PSNC email newsletter http://psnc.org.uk/latest-news/email-sign-up/

 


Quality Payments - Where do I start?

The number of actions that are needed to be undertaken in order to maximise your pharmacy’s quality payments may seem quite daunting at first.  Our advice is to: 

  • Record your progress in meeting the Quality Payments on PharmOutcomes (see below).  Within the Quality Payments assessment there is a hyperlink within each criterion that opens up for more information and helpful resources.  Recording your progress on PharmOutcomes also allows the Community Pharmacy West Yorkshire (CPWY) team to provide targeted support and messages for your pharmacy
  • Ensure that you prioritise the criteria that you work through to ensure that by the April review date you meet all the gateway criteria and the quality payment criteria that are eligible for payments at both review points:

o   NHS mail (Gateway)

o   Provision of one specified Advanced Service (NMS, MUR or NUMSAS) (Gateway)

o   Ongoing utilisation of the EPS (Gateway)

o   NHS Choices entry (Gateway)

o   Use of the NHS Summary Care Record (SCR)

o   Dementia Friends

o   Clinical effectiveness – over use of asthma treatments

o   NHS 111 Directory of Services

  • Three of the quality criteria only need to be met once in the year and therefore can only be claimed at either one of the two review points, which could be in November 2017. These are:

o   Healthy Living Pharmacy (HLP) level 1

o   Community Pharmacy Patient Questionnaire (CPPQ) results publicly available on the pharmacy’s NHS Choices page

o   Patient safety report

 

PharmOutcomes

Help us to help you – record your progress in meeting the quality payments on PharmOutcomes

Pharmacies are requested to record their progress in meeting the quality payment criteria on PharmOutcomes.  This will allow CPWY to review your progress and target the support that we offer you.

1.  Log onto PharmOutcomes at: https://pharmoutcomes.org/pharmoutcomes/
2.  Access the Quality Payment Assessment by Under the “Assessments” tab
3.  Complete the assessment tool and save 

 

A guide to using the assessment can be accessed at:

https://pharmoutcomes.org/pharmoutcomes/guides/provider/Quality%20Payments.pdf

 

If you have forgotten the PharmOutcomes login details these can be obtained by sending a message to the PharmOutcomes helpdesk: https://pharmoutcomes.org/pharmoutcomes/help/home#SendAMessage 


How will recording progress on PharmOutcomes benefit my pharmacy? 

The framework on PharmOutcomes has been constructed in close collaboration with PSNC. Its use allows:

1.  Pharmacies to record their progress towards the achievement of the “Gateway Criteria” and each “Quality Criterion”. Embedded clickable links allow easy access to PSNC information to support completion.

2.  CPWY to monitor the progress and activity of those pharmacies who choose to use the framework to record their activity.  This enables us to offer targeted support and appropriate messages for each pharmacy. 

 

Contractors who own multiple pharmacies can view the progress that each of their pharmacies are making to achieving the Quality Payments criteria by using their PharmOutcomes head office/administrator viewer login.  If you wish to set up head office/administrator login please email the PharmOutcomes helpdesk on: https://pharmoutcomes.org/pharmoutcomes/help/home#SendAMessage

 

Access to PharmOutcomes for recording Quality Payment progress has been commissioned by PSNC.