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Ask PSNC: Pharmacy Quality Scheme FAQs

The team at PSNC has received a number of queries on the Pharmacy Quality Scheme (PQS). Below are some of the questions asked in recent weeks. Q. I completed the CPPE risk management training and assessment over two years ago. Do I need to complete the training and assessment again? A. If you have completed...

21 hours ago

Make use of community pharmacists' skills, says NICE

Community pharmacy teams have the potential to play a greater role in health promotion and prevention says NICE, in a new draft quality standard. The draft quality standard calls for community pharmacy services to be included in existing care and referral pathways. This will allow community pharmacy teams to accept as well as make referrals to...

2 days ago

Supply Notification: Clonidine 25mcg tablets – Update

Update (17/01/2020): resupply date now expected mid/end February 2020 First published 20th December 2019 Department of Health and Social Care (DHSC) has issued a medicine supply notification for Clonidine 25mcg tablets. Limited supplies of Clonidine 25mcg tablets will be available until at least mid-January 2020 due to manufacturing issues. The DHSC Medicine Supply Team provide...

4 days ago

Walk in my Shoes (WIMS)

 

‘Walk in my Shoes’ looks to create a greater level of engagement between community pharmacy and GP practice teams to help understand each other’s roles, improve working relationships and ultimately provide better care for their patients.   

GP practice and community pharmacy teams do not typically meet regularly to discuss working practices.  This can be due to pressure of work, including the statutory requirements for pharmacists to be on the pharmacy premises for the duration of their opening hours.  The most frequent interactions between the two teams occur when each other requires clarification about an item on the prescription.  These interactions are by their nature reactive and usually relate to a problem or issue.

Community Pharmacy West Yorkshire are encouraging community pharmacy teams to engage with ‘Walk in my Shoes’ which should help with:

  • Utilisation of NHS services such as MURs and NMS which can have a positive impact on patient care.
  • Making the care navigation process as smooth as possible by ensuring only those patients that should be care navigated to pharmacy are.
  • Helping to manage patients expectations with the changes to OTC prescribing by ensuring patients receive succinct mirrored messages from both teams.
  • Help to release some pressures on each by having clear mutually agreed processes around medicine prescribing, ordering and dispensing processes.

All of the above aim to build trust to the working relationship of GP Practices and community pharmacy teams.

The toolkit for the Walk in my Shoes can be found at: https://psnc.org.uk/wp-content/uploads/2017/06/PSNC-Briefing-041.17-Walk-in-my-Shoes-toolkit.pdf

There is also a video link to explain the project: https://www.dropbox.com/s/3flk5akw0x5euhb/Walk%20in%20My%20Shoes%20V5.wmv?dl=0.

 

 

Last Updated: 29th March 2019