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Pharmacy Advice Audit 2021: Paperwork and guidance now available

Community pharmacy contractors can now access guidance about the upcoming PSNC Pharmacy Advice Audit for 2021, including full details of how to take part. As announced last week, pharmacy teams are being encouraged to take part in an audit that will capture information about the reasons why people choose to visit community pharmacies. PSNC is increasingly...

24 hours ago

PSNC Pharmacy Advice Audit 2021 – Team Briefing Sheet

This briefing describes how community pharmacy teams can take part in PSNC’s audit to capture information about the reasons why people choose to visit community pharmacies. PSNC Briefing 001/21: PSNC Pharmacy Advice Audit 2021 – Team Briefing Sheet Related document: Audit Template If you have any queries on this PSNC Briefing or you require more...

1 day ago

Indemnity arrangements for the COVID-19 vaccination programme – update

Yesterday, Nadhim Zahawi, Minister for COVID Vaccination Deployment made a statement on the provision of indemnity for the vaccination programme, including provision by community pharmacy in England. The Minister’s statement provides clarity on why the indemnity has been provided to community pharmacy and also extends the scheme to 30th June 2021. He stated: “Without adequate...

1 day ago

Pharmacy Quality Scheme (PQS)


The 2020/21 Pharmacy Quality Scheme (PQS) has two parts. The focus of Part 1 is ensuring community pharmacy contractors and their teams have put in place all reasonable measures to respond to the COVID-19 pandemic, protecting both themselves and the people using their services.  The scheme is also a gateway requirement for Part 2, which is also focused on activities that support the response to and recovery from the COVID-19 pandemic.

Part 2 of the scheme has been developed to incentivise quality improvement in areas that support the COVID-19 response by including criteria that improve patient safety and outcomes. 

For information about Parts 1 and 2 of the PQS, please see the PSNC website here: https://psnc.org.uk/services-commissioning/pharmacy-quality-scheme/pqs-2020-21-part-2/



Aspiration payment - 14th September 2020 to 9th October 2020 

Contractors can claim an Aspiration payment for PQS. The Aspiration payment must be claimed between 09:00 on 14th September 2020 and 23:59 on 9th October 2020 through MYS portal. Contractors are strongly advised to make a claim for the aspiration payment as this will provide a welcome boost to pharmacy cashflow.  For further details see PSNC website:  https://psnc.org.uk/our-news/pqs-aspiration-payment-window-opens/


PQS for First Part of 2020/21

The Pharmacy Quality Scheme (PQS) for the first part of 2020/21 focuses on ensuring community pharmacy contractors and their teams have put in place all reasonable measures to respond to the COVID-19 pandemic, protecting both themselves and the people using their services.

Scheme Requirements

To meet the requirements of the new scheme, contractors need to complete all 14 actions set out in a checklist, all of which relate to the response to the pandemic; many contractors will already have undertaken most if not all of the actions in the checklist over the last few months. View the Part 1 2020/21 PQS Checklist and PSNC support materials.

Funding and Claims

The funding made available for the scheme is £18.75m and all contractors meeting the requirements can claim a payment of £1,630 via the NHSBSA’s Manage Your Service (MYS) portal. Claims via MYS can be made between 14th July 2020 and 23:59 on 29th January 2021.

PQS: Part 2 2020/21

The PSNC has now published additional guidance regarding the Domain criteria and actions relating to PQS part 2 20/21.


Scheme Requirements

There are five domains each with its own component criteria to achieve; all criteria in a domain must be completed to be able to claim a payment for that domain.

Domain 1 - Infection Prevention & Control and AMS
Domain 2 - Prevention
Domain 3 - Risk management
Domain 4 - Primary Care Network - Prevention
Domain 5 - Primary Care Network - Business continuity


See the PSNC website for the full requirements: https://psnc.org.uk/services-commissioning/pharmacy-quality-scheme/pqs-2020-21-part-2/


Funding and Claims

The funding will be divided between qualifying pharmacies based on the number of points they have achieved up to a maximum £96 per point. Each point will have a minimum value of £48, based on all pharmacy contractors achieving maximum points and relative to the volume of prescriptions dispensed over a 12 month period. The document below, provides an illustration of the value of each domain to your pharmacy.

Payment Calculation - Non PCN 



Useful Local Information


Domain 1 - Infection Prevention & Control and AMS  

Details of the local antibiotic formularies can be found in the dispensing section of the CPWY website here: http://www.cpwy.org/pharmacy-contracts-services/essential-services/dispensing.shtml#APC


Any contractor seeking guidance or support with PQS should contact us via info@cpwy.org.
Last Updated: 24th September 2020