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Health & Care Review

Keeping up with all the latest developments in health and care policy could almost be a full time job and PSNC regularly receives questions from LPCs and pharmacy contractors about what is going on in the wider health and care landscape beyond community pharmacy. To help answer some of these questions and to help contractors and...

1 day ago

Corticosteroids: rare risk of central serous chorioretinopathy with systemic and local administration

The Medicines and Health products Regulatory Agency (MHRA) has issued advice on the risk of central serous chorioretinopathy. This has been associated with systemic use of corticosteroids but recently it has also been reported after local administration of corticosteroids via inhaled, intranasal, epidural, intra-articular, topical dermal and periocular routes. The MHRA is advising healthcare professionals...

1 day ago

CPPE launches New Medicine Service e-course

The Centre for Pharmacy Postgraduate Education (CPPE) has launched an e-course which will enable learners to gain the key knowledge, skills and behaviours to support delivery of the New Medicine Service (NMS) and to ensure they are delivering a patient-centred, high-quality service. The course will give pharmacy professionals the opportunity to learn in live online...

1 day ago

Guide to NHS Standard Policies and Procedures

NHS England has produced a number of standard policies and procedures which should be followed by their Area Teams. This encourages that the correct processes are followed and reduces local variation, as well as reducing the administration for both the Area Teams and LPCs in producing what would be duplicate documents.

For these reasons, PSNC recommends that LPCs ensure that where Area Teams discuss policies and procedures with them, they use the standard ones, where these exist rather than a locally produced document. If Area Teams deviate from them then they should be challenged, and referred to the relevant policy on the NHS England website. PSNC would also like to be notified of this, so that we can monitor this and raise it with the central team at NHS England. We would also like to be notified where LPCs are aware of a gap in policies that Area Teams are seeking to draft, so that where appropriate we can then work with NHS England to produce a nationally agreed policy.

This briefing provides a central listing of the main policies which have been adopted by NHS England, which can also be accessed via www.england.nhs.uk/pharmacy. This includes links to a number of subpages, listed below with additional details. There are also pages on dispensing doctors services on the NHS England website.


Market Entry- www.england.nhs.uk/pharm-mrkt-ent

  • Policy for determining applications
  • Application Forms

  • Procedures for current needs; future needs; improvements or better access; future improvements or better access; unforeseen benefits; no significant change relocations; distance selling pharmacies; change of ownership; change of ownership combined with no significant change relocation; temporary listings arising from suspension; right of return; temporary applications during a declared emergency; temporary arrangements because of circumstances beyond the control of the contractor; provision of directed services
  • Market entry flowcharts

  • Template notice of commencement

Please note that there are additional matters to be taken into account if the application is made in or close to a controlled locality – see rurality below.

 

Fitness to practise- https://www.england.nhs.uk/commissioning/primary-care-comm/pharmacy/pharm-incl-fit-grds/

  • Policy for admission to pharmaceutical lists on FtP grounds

  • FtP forms (initial applications and change of director / superintendent)

  • Template Area Team letters

  • Flowcharts dealing with fitness to practise declarations


Performance- www.england.nhs.uk/pharmacy/pharm-perfm-mgt

  • Policy for managing performance of contractors

  • Procedures for managing performance of contractors

  • Template letters (failure to open, breach notices, remedial notices etc)

  • Performance flowchart

Rurality- www.england.nhs.uk/pharm-rurality

  • Policy on determining rurality

  • Procedure for determining controlled localities

  • Procedures for routine applications in a controlled locality

  • Procedure for some applications near a controlled locality

Pharmacy Opening Hours- www.england.nhs.uk/pharm-open-hrs

  • Policy for dealing with changes to hours

  • Procedure for dealing with changes to hours

  • Template form for notifying bank holiday opening hours

  • Template form for application to amend core hours

  • Template form for notification of changes to supplementary hours

  • Template notification of unplanned temporary suspension of services

  • Template application for planned temporary suspension of services

  • Monitoring of pharmacies providing more than 40 core hours

 

Pharmacy Monitoring- www.england.nhs.uk/monitoring

  • Policy for monitoring compliance with Terms of Service (ToS)

  • Procedure for monitoring compliance with ToS

  • Template Area Team letters

  • Community Pharmacy Assurance Framework (CPAF), including pre-visit questionnaires for Essential services, Clinical Governance and Advanced services, monitoring visit.

 

Advanced services- www.england.nhs.uk/pharm-adv-serv

This page includes the policies and procedures adopted by NHS England, but for additional detailed guidance on the Advanced services (Medicines Use Review (MUR) and New Medicine Service (NMS)) see the Advanced services pages on the PSNC website.