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Ask PSNC: Pharmacy Quality Scheme FAQs

The team at PSNC has received a number of queries on the Pharmacy Quality Scheme (PQS). Below are some of the questions asked in recent weeks. Q. I completed the CPPE risk management training and assessment over two years ago. Do I need to complete the training and assessment again? A. If you have completed...

21 hours ago

Make use of community pharmacists' skills, says NICE

Community pharmacy teams have the potential to play a greater role in health promotion and prevention says NICE, in a new draft quality standard. The draft quality standard calls for community pharmacy services to be included in existing care and referral pathways. This will allow community pharmacy teams to accept as well as make referrals to...

2 days ago

Supply Notification: Clonidine 25mcg tablets – Update

Update (17/01/2020): resupply date now expected mid/end February 2020 First published 20th December 2019 Department of Health and Social Care (DHSC) has issued a medicine supply notification for Clonidine 25mcg tablets. Limited supplies of Clonidine 25mcg tablets will be available until at least mid-January 2020 due to manufacturing issues. The DHSC Medicine Supply Team provide...

4 days ago

Guide to NHS Standard Policies and Procedures

NHS England has produced a number of standard policies and procedures which should be followed by their Area Teams. This encourages that the correct processes are followed and reduces local variation, as well as reducing the administration for both the Area Teams and LPCs in producing what would be duplicate documents.

For these reasons, PSNC recommends that LPCs ensure that where Area Teams discuss policies and procedures with them, they use the standard ones, where these exist rather than a locally produced document. If Area Teams deviate from them then they should be challenged, and referred to the relevant policy on the NHS England website. PSNC would also like to be notified of this, so that we can monitor this and raise it with the central team at NHS England. We would also like to be notified where LPCs are aware of a gap in policies that Area Teams are seeking to draft, so that where appropriate we can then work with NHS England to produce a nationally agreed policy.

This briefing provides a central listing of the main policies which have been adopted by NHS England, which can also be accessed via www.england.nhs.uk/pharmacy. This includes links to a number of subpages, listed below with additional details. There are also pages on dispensing doctors services on the NHS England website.


Market Entry - https://pcse.england.nhs.uk/services/market-entry/

  • Policy for determining applications
  • Application Forms

  • Procedures for current needs; future needs; improvements or better access; future improvements or better access; unforeseen benefits; no significant change relocations; distance selling pharmacies; change of ownership; change of ownership combined with no significant change relocation; temporary listings arising from suspension; right of return; temporary applications during a declared emergency; temporary arrangements because of circumstances beyond the control of the contractor; provision of directed services
  • Market entry flowcharts

  • Template notice of commencement

Please note that there are additional matters to be taken into account if the application is made in or close to a controlled locality – see rurality below.

 

Fitness to practise- https://www.england.nhs.uk/commissioning/primary-care-comm/pharmacy/pharm-incl-fit-grds/

  • Policy for admission to pharmaceutical lists on FtP grounds

  • FtP forms (initial applications and change of director / superintendent)

  • Template Area Team letters

  • Flowcharts dealing with fitness to practise declarations


Performance- www.england.nhs.uk/pharmacy/pharm-perfm-mgt

  • Policy for managing performance of contractors

  • Procedures for managing performance of contractors

  • Template letters (failure to open, breach notices, remedial notices etc)

  • Performance flowchart

Rurality- www.england.nhs.uk/pharm-rurality

  • Policy on determining rurality

  • Procedure for determining controlled localities

  • Procedures for routine applications in a controlled locality

  • Procedure for some applications near a controlled locality

Pharmacy Opening Hours- www.england.nhs.uk/pharm-open-hrs

  • Policy for dealing with changes to hours

  • Procedure for dealing with changes to hours

  • Template form for notifying bank holiday opening hours

  • Template form for application to amend core hours

  • Template form for notification of changes to supplementary hours

  • Template notification of unplanned temporary suspension of services

  • Template application for planned temporary suspension of services

  • Monitoring of pharmacies providing more than 40 core hours

 

Pharmacy Monitoring- www.england.nhs.uk/monitoring

  • Policy for monitoring compliance with Terms of Service (ToS)

  • Procedure for monitoring compliance with ToS

  • Template Area Team letters

  • Community Pharmacy Assurance Framework (CPAF), including pre-visit questionnaires for Essential services, Clinical Governance and Advanced services, monitoring visit.

 

Advanced services- www.england.nhs.uk/pharm-adv-serv

This page includes the policies and procedures adopted by NHS England, but for additional detailed guidance on the Advanced services (Medicines Use Review (MUR) and New Medicine Service (NMS)) see the Advanced services pages on the PSNC website.