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Quality Payments: How to avoid common mistakes

PSNC has examined the April Quality Payments declaration data from the NHS Business Services Authority (NHS BSA) to identify the most common reasons for contractors not initially passing the gateway criteria. There were nearly 800 contractors who appeared to have failed the gateway criteria for the Quality Payments Scheme at the first review point in...

1 day ago

Quality Payments: updating NHS Choices profiles – have you done it correctly?

Thousands of contractors have already updated their pharmacy’s profile on NHS Choices, in readiness for the November Review Point of the Quality Payments Scheme. However, this week’s data from NHS Choices shows that hundreds of contractors who have already edited their profile in the last few weeks, are not currently meeting the requirements of the...

2 days ago

Manufacturer & Wholesaler Christmas Opening Hours 2017

At this busy time of year manufacturers are working closely with wholesalers to ensure that sufficient stock is available at wholesalers for the Christmas period. A summary of customer service desk opening hours and order cut off /delivery schedules can be found below. Please note these times may vary according to staffing levels and are...

2 days ago

Supervised Consumption

Under the terms of this service the pharmacist supervises the consumption of prescribed medicines, ensuring that the dose has been administered and consumed as required by the prescription, to the patient.

Within West Yorkshire this service is commissioned for the supervision of drugs used within substance misuse services.

FP10MDA endorsement guidance can be accessed here:

http://psnc.org.uk/dispensing-supply/endorsement/endorsement-guidance/ 

 

General Information

New Psychoactive Substances - Briefing for Professionals

Please see below briefing discussing Spice.  Spice is a nickname for a herbal mixture containing one or more of a group of drugs called synthetic cannabinoids.  The briefing includes details on what Spice is, the effects of Spice, dealing with Spice overdose and the potential medicines interactions.

 
Spice Information Sheet 
 
 

A supervised consumption service is commissioned in every area within West Yorkshire.

If you are interested in providing this service in your pharmacy please click here for information on what you need to do.

 

Jump to Bradford service details 

Jump to Calderdale service details

Jump to Kirklees service details

Jump to Leeds service details

Jump to Wakefield service details

Jump to using PharmOutcomes to record supervisions

 

Bradford Supervised Consumption

Supervision Service Specification

Client 2 Way Agreement - Appendix 1

Client 3 Way Agreement - Appendix 2

Supervision Revised Fee Structure 2011

From the 1st September 2013, substance misuse prescribers in the Bradford area will move from prescribing buprenorphine to Suboxone.  Further details are outlined in the two documents below.

Suboxone Notification Letter

Suboxone Prescribing Advice

Suboxone Prescribing Guidance


 The documents below will help you in using PharmOutcomes to record your supervisions.

PharmOutcomes Letter

PharmOutcomes - Guide

1. Getting Started - Home Page & Log In

2. Getting Started - Message Inbox

11. Administration - Creating New Users

 

Claims are processed via PharmOutcomes.

 

Service Commissioner:

City of Bradford Metropolitan District Council

Service Lead: John Bolloten - john.bolloten@bradford.gov.uk

 

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Calderdale Supervised Consumption

Service Specification - Please contact the commissioner if you require a copy of the service specification.

Protocol

Patient Contract

 

Claims are processed via PharmOutcomes.


Service Commissioner:

Calderdale Recovery Steps, a partnership managed by DISC

Service Lead: Fiona Thaxter - f.thaxter@nhs.net

 

PHS have been contracted to provide the clinical waste management.  If you have any queries please contact the PHS Accounts Manager, Joan Miles on 07887 588 897.

 

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Kirklees Supervised Consumption

Supervision Service Specification 

From the 1st June 2017 the lead provider for this service will be Change, Grow, Live (CGL).  Claims should continue to be processed through NEO. 

Kirklees memo regarding change to CGL from Lifeline Project

 

Point of contact for pharmacies:

Michelle Hey - Pharmacy Liaison Worker - 01484 353 333 - 07740 180 081

 

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Leeds Supervised Consumption

From the 1st April 2017 Community Pharmacy West Yorkshire will be providing Service Administration for the Leeds City Council Community Pharmacy Supervised Consumption Scheme.  From this date claims are to be submitted through PharmOutcomes.

Please see letter and guide below for information on transferring from the current system to using PharmOutcomes to record and claim for supervisions.

Supervision Service Payment Update Letter

Leeds Supervision Transfer Guide 

Supervision Service Specification

Leeds City Council Contract Variation Notice Letter

 

 

Forward Leeds

Alcohol and Drug Services in Leeds are changing from 1st July 2015.  DISC, Barca Leeds, St Anne’s Community Services, St Martin’s Healthcare Service and Leeds and York Partnership Foundation Trust will work jointly under the banner of Foward Leeds to deliver a more accessible, integrated service to support adults and young people across the city.

Click here to go to the Forward Leeds website.

 

The Service will operate from 4 main centres in the city:

  • Irford House, Seacroft Crescent, LS14 6PA (Behind Tesco’s)
  • Armley Park Court, 9 Stanningley Road, LS12 2AE (Opposite Tesco Express)
  • 74 Kirkgate, LS2 7DJ (around the corner from the Corn Exchange)
  • The Young Person’s Centre @ The Market Place, 8-18 New Market Street, LS1 6DG
  • Foward Leeds will also work from various health premises across the city.

Centre Opening Hours are: Monday - Friday 9am - 5pm

Telephone Number 0113 887 2477

Forward Leeds Poster 

Forward Leeds Single Point of Contact Poster

 

Service Commissioner:

Leeds City Council

Service Lead: phil.slavin@leeds.gov.uk - 0113 3786058

 

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Wakefield Supervised Consumption

Starting from the 1st June 2015, Community Pharmacy West Yorkshire will be providing Service Administration for the Turning Point Supervised Consumption service.  This means that the paper based claims for the service will be replaced by PharmOutcomes.

Click on the guide below for information on transferring from the current system to using PharmOutcomes to record and claim for supervisions.

Supervision Service Specification

Wakefield Supervision Transfer Guide

Claims will be processed via PharmOutcomes.

Service Commissioner:

Turning Point

Contact: Joanne Bannister, Joanne.Bannister@turning-point.co.uk 01924 334300

 

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Using PharmOutcomes to Record Supervisions

Both Calderdale and Bradford supervisions are recorded and claimed on PharmOutcomes.

Step 1

Register the client in the Supervised Consumption- Registration Service.

This only needs to be completed once for each client.  Subsequent supplies are made under the Supervised Consumption- Supervision Service which will look up the client details from this registration stage.

 

Step 2

At the end of each dispensing episode, i.e. last day of dispensing/completion of dispensing from a FP10 MDA, the days that the medication was supervised should be recorded on PharmOutcomes. As the recording is triggered at the completion of a script this will allow pharmacies to record the necessary data and then to safely file the script ready for submission to the PPD.

 

Next to each date you need to record the action taken.  It is important that the action taken is recorded as below:

 

PharmOutcomes entry

Description

Supervised

Medication supervised as per prescription

 

Take home dose

Not supervised as dose supplied on a previous day

 

Did not attend

Script indicated supervision but client did not attend pharmacy

Refused supply

Script indicated supervision, client attended pharmacy but was refused supply

New prescription issued

New script was issued to replace existing script

 

Prescription complete

Script was for less than 14 days.  Mark all days not covered by the script with this option.

 

Choosing the supervised option against a date will generate a claim.  Ensure that supervised is recorded next to a date only when the script indicated a supervision AND the client came to collect the medication AND the dose was supervised.

 

Supervisions should be recorded in a timely fashion onto PharmOutcomes (i.e. on the last day of dispensing).