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Quality Payments: How to avoid common mistakes

PSNC has examined the April Quality Payments declaration data from the NHS Business Services Authority (NHS BSA) to identify the most common reasons for contractors not initially passing the gateway criteria. There were nearly 800 contractors who appeared to have failed the gateway criteria for the Quality Payments Scheme at the first review point in...

1 day ago

Quality Payments: updating NHS Choices profiles – have you done it correctly?

Thousands of contractors have already updated their pharmacy’s profile on NHS Choices, in readiness for the November Review Point of the Quality Payments Scheme. However, this week’s data from NHS Choices shows that hundreds of contractors who have already edited their profile in the last few weeks, are not currently meeting the requirements of the...

2 days ago

Manufacturer & Wholesaler Christmas Opening Hours 2017

At this busy time of year manufacturers are working closely with wholesalers to ensure that sufficient stock is available at wholesalers for the Christmas period. A summary of customer service desk opening hours and order cut off /delivery schedules can be found below. Please note these times may vary according to staffing levels and are...

2 days ago

Declaration of Competence Model

The information below relates generally to the Declaration of Competence model for pharmacy professionals (Pharmacist and Pharmacy Technicians).  Please note that for commissioned EHC services only the pharmacist can provide the service.

More details on the Declaration of Competence Model for community pharmacy are available on the CPPE website: https://www.cppe.ac.uk/services/declaration-of-competence


What is the Declaration of Competence (DoC) model?

The DoC model provides pharmacists and pharmacy technicians with a framework to demonstrate to themselves, their employers and service commissioners that they have the skills, knowledge and competence necessary to deliver a specific service that is being commissioned which may or may not include the supply of a Prescription Only Medicine (POM) using a Patient Group Direction (PGD). The frameworks include details of available learning mapped to a range of core competencies. In addition to this it is expected that pharmacists / pharmacy technicians practice within the GPhC Standards of Conduct, Ethics and Performance and are aware of their safeguarding responsibilities. In signing a self-declaration form pharmacists and pharmacy technicians will be expected to uphold the core GPhC professional obligations about honesty and integrity.

Pharmacy professionals are expected to complete the suggested learning programmes available from CPPE or equivalent; work through the self-assessment tool to review their competencies; identify any gaps in their competency and re-visit the learning programmes if necessary. Finally, if they are able to answer ‘yes’ to all of the self-assessment questions they can print and sign the declaration certificate from the CPPE website.

The model also requires pharmacy professionals to be responsible for reassessing their competence to deliver a service at least once every three years. This should involve revisiting the self-assessment of core competences, reflecting on each competency and identifying personal learning needs to assure self-declaration again at this point. Where changes are introduced to the commissioned service, pharmacists / pharmacy technicians and their staff will need to update themselves as part of their usual continuing professional development.


Where does the Declaration of Competence model come from?

The Community Pharmacy Competency Group (CPCG) has evolved out of the Harmonisation of Accreditation Group (HAG) to develop self-declaration documents (DoCs) that will allow community pharmacy professionals (pharmacists and technicians) to declare their competence to deliver locally-commissioned pharmacy services.

The model is hosted by CPPE and further details can be found on their website: https://www.cppe.ac.uk/services/declaration-of-competence


Is this not just accreditation/ authorisation by another name?

No.  Under the Declaration of Competence model a pharmacy professional does not have their training / suitability to provide a service checked and authorised by another person / organisation.  The responsibility to ensure that you have the up-to-date knowledge and skills relevant to the role you are undertaking, to understand the limits of your professional competence and to identify areas for further development lies with you, the registered pharmacy professional.  You are accountable for ensuring that you have met the skills and knowledge and could demonstrate your competence if requested to do so.


What are my responsibilities under the Declaration of Competency model?

Under the Declaration of Competence model a pharmacy professional has responsibility to ensure that they have the up-to-date knowledge and skills relevant to the role they are undertaking, to understand the limits of their professional competence and to identify areas for further development.  The pharmacy professional is accountable for ensuring that you have met the skills and knowledge and could demonstrate their competence if requested to do so.


How do I demonstrate that I am competent?

The DoC framework has been designed to support community pharmacy professionals (pharmacists and pharmacy technicians) in assuring their competence in delivering consistent and quality public health services.  The DoC framework guides pharmacy professionals in reflecting on their current competence to deliver a service and identifies the steps needed to develop practice.