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Pharmacy Advice Audit 2021: Paperwork and guidance now available

Community pharmacy contractors can now access guidance about the upcoming PSNC Pharmacy Advice Audit for 2021, including full details of how to take part. As announced last week, pharmacy teams are being encouraged to take part in an audit that will capture information about the reasons why people choose to visit community pharmacies. PSNC is increasingly...

22 hours ago

PSNC Pharmacy Advice Audit 2021 – Team Briefing Sheet

This briefing describes how community pharmacy teams can take part in PSNC’s audit to capture information about the reasons why people choose to visit community pharmacies. PSNC Briefing 001/21: PSNC Pharmacy Advice Audit 2021 – Team Briefing Sheet Related document: Audit Template If you have any queries on this PSNC Briefing or you require more...

22 hours ago

Indemnity arrangements for the COVID-19 vaccination programme – update

Yesterday, Nadhim Zahawi, Minister for COVID Vaccination Deployment made a statement on the provision of indemnity for the vaccination programme, including provision by community pharmacy in England. The Minister’s statement provides clarity on why the indemnity has been provided to community pharmacy and also extends the scheme to 30th June 2021. He stated: “Without adequate...

23 hours ago

Healthy Living Pharmacy (HLP)

The PSNC website includes comprehensive details regarding Healthy Living Pharmacy which can be accessed here: https://psnc.org.uk/services-commissioning/essential-services/healthy-living-pharmacies/

 

Healthy Living Pharmacy (HLP) Level 1 Resources

A list of resources and local information that you may need:

Healthy Living Pharmacy (HLP) Level 1 - Resource List

Signposting

MECC Information

Health Campaigns



Public Health England (PHE) Healthy Living Pharmacy (HLP) Newsletter

Public Health England (PHE) publish a quarterly e-newsletter to provide updates on national HLP development and share innovative practice from across the country.  Previous issues are available below. 

PHE - Healthy Living Pharmacy Newsletter: January 2019

PHE - Healthy Living Pharmacy Newsletter: June 2018 

 

If you would like to sign up to receive the quarterly HLP newsletter via email, please send a request to hlpnewsletter@phe.gov.uk . 

If you have any suggestions or would like to be involved in an upcoming HLP newsletter or event, please contact Theresa Nguyen, Senior Pharmacy Programme Officer at hlpnewsletter@phe.gov.uk.

 

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Making Every Contact Count (MECC) 

Making Every Contact Count (MECC) is an approach to behaviour change that uses day-to-day interactions that organisations and people have with other people to support them in making positive changes to their physical and mental health and wellbeing. 

mecclink.co.uk

Community pharmacies are well placed to have MECC conversations with over 1.6 million people in England using a pharmacy each day. MECC can support MURs, NMS, signposting and be part of engaging Public Health campaigns. Healthy Living Pharmacies can use their additional training to support people to make positive changes to their lifestyle. 

A MECC conversation is unpinned by a Very Brief Intervention (VBI) designed to give peopleinformation to inspire positive change, and/or directing them where to go for further help.

 

An example of using MECC is shown below:  

ASK – Have you ever thought of stopping or tried to stop before?

ASSIST –State that the best way of stopping smoking is with a combination of medication and specialist support.  Discuss benefits and motivations for quitting i.e. personal health/family health, cost.

ACT – If they would like further information on what your Pharmacy and/or the Local Stop Smoking service could offer.

 

Signposting for help and support:

The MECC CoI has developed a simple signposting tool called MECC Link mecclink.co.uk which enables Healthy Living Pharmacies to embed and extend prevention and promotion of wellbeing and resilience into everyday practice, by providing:

  • Easily accessible information on key healthy lifestyle topics
  • Suggested open questions using the Ask, Assist, Act model
  • Information on a range of primary Self-care tools and resources
  • Signposting to recommended national and local support services

The information and guidance on the MECC Link website is really helpful and will aid the whole pharmacy team with how best to signpost to better health and wellbeing.

 

MECC Conversation Videos

"The videos below are examples of MECC conversations in various settings. They show how to have a MECC conversation and how quickly you can identify what a person wants and offer to signpost them to a service that may be able to help them. Please note that this is not just active listening - it is a conversation with a purpose."

 
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Age Friendly Leeds

Age Friendly Leeds is an initiative working to enable people of all ages to participate in community life by making it easier for older people to stay connected, healthy and included. In practical terms, an age friendly city adapts its structures and services to be accessible to and inclusive of older people with varying needs and capacities.

Guided by older people in Leeds and in partnership with Leeds City Council, Leeds Older People's Forum has written an Age Friendly Charter for the city. Organisations and businesses, including community pharmacies, can sign up to the charter to help us make Leeds an Age Friendly city. If your community pharmacy would like to sign up, there is information here about how to do so, you will then be added to the list of committed organisations and be sent a printed copy of the charter to display.


Dementia Friendly Leeds

Dementia Friendly Leeds is a campaign to raise awareness of dementia and make services more accessible to people living with dementia. The aim is to ensure that people who are living with dementia, and their carers, remain an active part of their city and keep doing the things they enjoy. It is a partnership between Leeds Older People’s Forum, Alzheimer’s Society and Leeds City Council. 
 
The scheme offers support to any organisation, business or individual who wants to work towards being dementia friendly. Organisations can sign up to the Leeds Dementia Action Alliance  and pledge to carry out three practical actions such as enabling staff to attend a Dementia Friends awareness session, making signage clearer or working in partnership with a local memory cafe.
 
For any further information or queries about these initiatives please contact Sarah Prescott or Jude Woods at Leeds Older People's Forum on 0113 244 1697 or email sarah@opforum.org.uk.


 

 

Last Updated: 11th December 2020