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Ask PSNC: Pharmacy Quality Scheme FAQs

The team at PSNC has received a number of queries on the Pharmacy Quality Scheme (PQS). Below are some of the questions asked in recent weeks. Q. I completed the CPPE risk management training and assessment over two years ago. Do I need to complete the training and assessment again? A. If you have completed...

22 hours ago

Make use of community pharmacists' skills, says NICE

Community pharmacy teams have the potential to play a greater role in health promotion and prevention says NICE, in a new draft quality standard. The draft quality standard calls for community pharmacy services to be included in existing care and referral pathways. This will allow community pharmacy teams to accept as well as make referrals to...

2 days ago

Supply Notification: Clonidine 25mcg tablets – Update

Update (17/01/2020): resupply date now expected mid/end February 2020 First published 20th December 2019 Department of Health and Social Care (DHSC) has issued a medicine supply notification for Clonidine 25mcg tablets. Limited supplies of Clonidine 25mcg tablets will be available until at least mid-January 2020 due to manufacturing issues. The DHSC Medicine Supply Team provide...

4 days ago

Clinical Governance

The PSNC website includes comprehensive details on the clinical governance requirements of the community pharmacy contractual framework (CPCF) and covers a range of quality related issues detailed below.

 

 

Patient Safety

Information on patient safety can be found on our Medicines Safety page here: http://www.cpwy.org/pharmacy-contracts-services/medicines-safety.shtml

 


West Yorkshire Safeguarding Policies & Procedures

The West Yorkshire Safeguarding Policies and Procedures for Adults and Children can be found in the links below:-

West Yorkshire Consortium Safeguarding Children Boards Procedures Manual

West Yorkshire Multi-Agency Safeguarding Adults Policy and Procedures

 


What to do if you're worried a child is being abused - advice for practitioners

Please click on the link below to access the Departmental advice to help practitioners identify the signs of child abuse and neglect and understand what action to take:-

https://www.gov.uk/government/publications/what-to-do-if-youre-worried-a-child-is-being-abused--2

This advice is for anyone who comes into contact with children and families while working.

If you need to report abuse please follow the local safeguarding procedures below for guidance on who to contact and how to make referrals.

 

 

Guidance regarding Levels of Safeguarding Training

The Intercollegiate Document; safeguarding children and young people: roles and competencies for health care staff was published by the Royal College of Paediatrics and Child Health on behalf of all professional health care bodies.  This provides guidance on the level of safeguarding children training required by all staff working in health care.  The guidance includes the additional requirements for knowledge and competency around child trafficking, female genital mutilation, radicalisation and exploitation. The full guidance can be found in the link below:-

https://www.gov.uk/government/publications/what-to-do-if-youre-worried-a-child-is-being-abused--2

 


Who to contact to report abuse and to seek advice

Contact details and guidance for reporting child or vulnerable adult abuse in your local area can be found on the following link:

http://www.myguideapps.com/nhs_safeguarding/default/

 

 

CCG Safeguarding Contacts and Information

 

 

Prevent

The Prevent agenda is outlined in the Department of Health document Building Partnerships, Staying Safe – The Healthcare Sector’s contribution to HM Government’s Prevent Strategy: For Healthcare Organisations, which can be found in the link below:- https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/215251/dh_131934.pdf

For further information on radicalization and Prevent Chris Stoddart is the Yorkshire & Humber Regional Prevent Co-ordinator and can be contacted by email on chris.stoddart@nhs.net



Child Sexual Exploitation

NHS England advice for healthcare staff can be accessed here: https://www.england.nhs.uk/publication/child-sexual-exploitation-advice-for-healthcare-staff/. 

  

 

Whistleblowing Guidance

In response to Sir Robert Francis’ Freedom to Speak Up, and his recommendation to review primary care separately, NHS England has published specific guidance for colleagues in general practice, opticians, community pharmacies and dental practices. This follows a consultation with staff working in primary care.

On 1 April 2016, NHS England became a ‘prescribed person’, which means primary care staff can raise concerns about patient safety or inappropriate behaviour directly with NHS England.

The guidance sets out; who can raise a concern, the process for raising a concern, how the concern will be investigated and what will be done with the findings of the investigation. 

Please find below the links to the whistleblowing guidance and how to raise concerns mentioned in the above message. 

https://www.england.nhs.uk/wp-content/uploads/2016/11/whistleblowing-guidance.pdf 

https://www.england.nhs.uk/ourwork/whistleblowing/raising-a-concern/ 

 

Contact for further information:

Patient Experience Team: 0113 825 1090

 

 

Last Updated: 12th April 2019