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Contractor Update: Final November price concessions list

The Department of Health (DH) has issued its final list of concession prices for the November dispensing month. These can be found on PSNC’s website here and have been issued in time to be considered alongside November’s payment in the usual way. Sue Sharpe, PSNC Chief Executive, said: “The delay by the Department of Health (DH)...

4 hours ago

Dispensing & Supply monthly update (December 2017)

This briefing is part of a series issued regularly by PSNC to inform pharmacy contractors and pharmacy teams on monthly Drug Tariff changes, commonly asked questions and articles regarding dispensing and supply. This briefing can also be found in the Dispensing & Supply section of December’s CPN. PSNC Briefing 089/17: Monthly Dispensing & Supply update (December 2017)...

1 day ago

Community Pharmacy Patient Safety Group: share your views to improve national incident reporting systems

The Community Pharmacy Patient Safety Group, made up of community pharmacy Medication Safety Officers from across the sector, provides a forum for community pharmacy organisations to openly share and learn from each other in order to collectively improve patient care, drive incident reporting and learning, and reduce harm. The Group is helping to test and...

2 days ago

Clinical Governance

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Complaints Template

Disclosure and Barring

Patient Safety

Pseudoephedrine and ephedrine

Safeguarding Information

Whistleblowing Guidance

 

Patient Safety

The Pharmacy Voice Patient Safety bulletin can be viewed on their website at:

http://www.pharmacyvoice.com/images/resources/Safety_Bulletin_ONLINE_FINAL2.pdf

Also available on their website is top tips for preventing dispensing incidents involving liquid preparations:

http://www.pharmacyvoice.com/images/resources/Liquid_preparations_Top_Tips_FINAL.PDF

 

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Safeguarding Information 

The latest NHS England Yorkshire and the Humber Safeguarding Newsletter is available to view on the link below:

Safeguarding Newsletter May 2015

Safeguarding Newsletter - September 2016


West Yorkshire Safeguarding Policies & Procedures

The West Yorkshire Safeguarding Policies and Procedures for Adults and Children can be found in the links below:-

West Yorkshire Consortium Safeguarding Children Boards Procedures Manual

West Yorkshire Multi-Agency Safeguarding Adults Policy and Procedures

 


What to do if you're worried a child is being abused - advice for practitioners

Please click on the link below to access the Departmental advice to help practitioners identify the signs of child abuse and neglect and understand what action to take:-

https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/419604/What_to_do_if_you_re_worried_a_child_is_being_abused.pdf

This advice is for anyone who comes into contact with children and families while working.

If you need to report abuse please follow the local safeguarding procedures below for guidance on who to contact and how to make referrals.

 

New guidance regarding Levels of Safeguarding Training

The Intercollegiate Document; safeguarding children and young people: roles and competencies for health care staff were published by the Royal College of Paediatrics and Child Health 2014 on behalf of all professional health care bodies.  This provides guidance on the level of safeguarding children training required by all staff working in health care.  The guidance includes the additional requirements for knowledge and competency around child trafficking, female genital mutilation, radicalisation and exploitation. The full guidance can be found in the link below:-

Safeguarding Children - Roles and Competences for Healthcare Staff

 

Who to contact to report abuse and to seek advice

Guidance for reporting child or vulnerable adult abuse in your local area can be found on the following local safeguarding board websites in the links below:-

Bradford & Airedale

Bradford Safeguarding Children Board :: - (Children) Tel: 01274 437500 or Out of hours 01274 431010

Bradford Metropolitan District Council | Adult Social Care | Adult Abuse - (Adults) Tel: 01274 431077 or Out of hours 01274 431010

 

Calderdale

Reporting a concern | Calderdale Safeguarding Children Board - (Children) Tel: 01422 393336 or Out of hours 0845 111 1137

Safeguarding adults: Health and social care: Calderdale Council - (Adults) Tel: 0845 11 11 103

 

Kirklees

Kirklees Safeguarding Children Board in Huddersfield, Dewsbury and Batley - (Children) Tel: 01924 326097 or Out of hours 01484 414933

Safeguarding adults - protection of vulnerable adults - (Adults) Tel: 01484 414933

 

Leeds

Safeguarding Poster Contacts

Local and National Safeguarding Support

LSCB - Leeds Safeguarding Children Board - (Children) Tel: 0113 222 4403 or Out of hours 07712 106 378

Leeds Safeguarding Adults Partnership - (Adults) Tel: 0113 222 4401 or Out of hours 07712 106 378

LSCB Neglect Policy

Free safeguarding training is available for pharmacy through the Leeds safeguarding children board: http://www.leedslscb.org.uk/Practitioners/training 

 

Wakefield

Safeguarding - Wakefield Council - (Children) Tel: 0845 8503 503

Safeguarding adults from abuse - Wakefield Council - (Adults) Tel: 0845 8 503 503

 

The Royal Pharmaceutical Society also includes guides regarding protecting vulnerable adults and protecting children and young people, which can be found in the link below: 

http://www.rpharms.com/support-resources/pharmacy-practice.asp

 

Safeguarding Contacts in local Clinical Commissioning Groups

Safeguarding Children Designated Nurses

Bradford & Airedale – Sue Thompson sue.thompson2@bradford.nhs.uk) Tel: 01274 256082

Calderdale – Gill Poyser Young Gill.PoyserYoung@greaterhuddersfieldccg.nhs.uk Tel: 01422 281804

Kirklees – Christina Fairhead Christina.Fairhead@greaterhuddersfieldccg.nhs.uk Tel: 01484 464090 

Leeds – Maureen Kelly & Gill Marchant maureen.kelly2@nhs.net Tel: 0113 8431713, gill.marchant@nhs.net Tel: 0113 8431713

Wakefield – Mandy Sheffield Mandy.sheffield@wakefieldccg.nhs.uk Tel: 01924 317524

 

Safeguarding Adults Designated Professionals

Bradford & Airedale – Matt O’Connor matt.o’connor@bradford.nhs.uk Tel: 01274 237331

Calderdale & Kirklees – Clare Robinson clare.robinson@greaterhuddersfieldccg.nhs.uk Tel: 01484 464115 

Leeds – Luke Turnbull Luke.turnbull@nhs.net Tel: 0113 8431713 - Leeds CCGs have produced a poster of safeguarding contacts in Leeds.

Wakefield – Jane Wilson Jane.wilson@wakefieldccg.nhs.uk Tel: 01924 317687

 

Prevent

The Prevent agenda is outlined in the Department of Health document Building Partnerships, Staying Safe – The Healthcare Sector’s contribution to HM Government’s Prevent Strategy: For Healthcare Organisations, which can be found in the link below:- https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/215251/dh_131934.pdf

For further information on radicalization and Prevent Chris Stoddart is the Yorkshire & Humber Regional Prevent Co-ordinator and can be contacted by email on chris.stoddart@nhs.net


Child Sexual Exploitation

Spotting the signs – is a national proforma for identifying risk of child sexual exploitation in sexual health services. 

Full details can be found in the link below:-  http://www.brook.org.uk/images/brook/professionals/documents/page_content/cseproforma/Spotting-the-signs-A-national-proforma-Apr2014.pdf

For information the CSE Risk Assessment Tool can be found in the West Yorkshire Safeguarding Children Procedures in the link below, to find click on the search button and type in “CSE risk assessment tool.”

http://westyorkscb.proceduresonline.com/index.htm

 

Where to access Safeguarding Training

for information on where to access face to face or e-learning training across West Yorkshire click on the link below.  The majority of these are free but please check prior to booking.

Accessing Safeguarding Training 

 

Pharmacy Voice Patient Safeguarding Group

The Pharmacy Voice Patient Safety Group throughout 2016 has developed a safeguarding briefing which set outs what should and shouldn’t be expected of community pharmacists and their teams.  It also suggests a series of agreed practice principles to help ensure the role community pharmacies play in safeguarding is as standardised and consistent across the sector as possible.
 
http://pharmacyvoice.com/wp-content/uploads/2016/12/PV-PSG-Safeguarding-Briefing-FINAL.pdf

 

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Whistleblowing Guidance

In response to Sir Robert Francis’ Freedom to Speak Up, and his recommendation to review primary care separately, NHS England has published specific guidance for colleagues in general practice, opticians, community pharmacies and dental practices. This follows a consultation with staff working in primary care.

On 1 April 2016, NHS England became a ‘prescribed person’, which means primary care staff can raise concerns about patient safety or inappropriate behaviour directly with NHS England.

The guidance sets out; who can raise a concern, the process for raising a concern, how the concern will be investigated and what will be done with the findings of the investigation. 

Please find below the links to the whistleblowing guidance and how to raise concerns mentioned in the above message. 

https://www.england.nhs.uk/wp-content/uploads/2016/11/whistleblowing-guidance.pdf 

https://www.england.nhs.uk/ourwork/whistleblowing/raising-a-concern/ 

 

Contact for further information:

Patient Experience Team: 0113 825 1090

 

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Complaints Template

Under the provisions of the National Health Service (Pharmaceutical Services) Regulations 2005, pharmacy contractors are required to make arrangements for the handling and consideration of complaints. A mandatory part of these arrangements (the final major change introduced from 1 April 2009) includes the requirement for each pharmacy contractor to prepare an annual report for each year, ending 31 March.  Even if you have had no complaints you will need to submit a nil return.

The annual report should be sent to NHS England Area Team.

Summary of Complaints

 

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Disclosure and Barring

New rules concerning the barring, and disclosure of criminal records information in relation to people working with vulnerable groups including children, came into effect on 10th September 2012.   The definition of “regulated activity” has been clarified; the legal obligation on employers continues to be that they should not knowingly employ a barred individual in regulated activity. Noncompliance is a criminal offence with a maximum penalty of five years imprisonment.   

Contractors should read the Pharmacy Voice Disclosure and Barring Guidance to see how this applies to them.

 

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Pseudoephedrine and ephedrine 

Your continuing efforts to prevent abuse of pseudoephedrine and ephedrine appear to be effective.

There have been a few reports locally of people attempting to purchase these drugs, but the pharmacists involved have intervened and raised their concerns to the police and CD Accountable Officer.

Our Local Controlled Drugs Liaison Officer, Nigel Smith, has informed me that the restrictions in pharmacy supply seem to be effective but would appreciate more information about anyone who raises suspicion.

If you would like to report a suspicion that an attempt is being made to purchase Pseudoephedrine or ephedrine for use in the production of methylamphetamine (crystal meth) you can contact;

 

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