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Pharmacy Advice Audit 2021: Paperwork and guidance now available

Community pharmacy contractors can now access guidance about the upcoming PSNC Pharmacy Advice Audit for 2021, including full details of how to take part. As announced last week, pharmacy teams are being encouraged to take part in an audit that will capture information about the reasons why people choose to visit community pharmacies. PSNC is increasingly...

23 hours ago

PSNC Pharmacy Advice Audit 2021 – Team Briefing Sheet

This briefing describes how community pharmacy teams can take part in PSNC’s audit to capture information about the reasons why people choose to visit community pharmacies. PSNC Briefing 001/21: PSNC Pharmacy Advice Audit 2021 – Team Briefing Sheet Related document: Audit Template If you have any queries on this PSNC Briefing or you require more...

23 hours ago

Indemnity arrangements for the COVID-19 vaccination programme – update

Yesterday, Nadhim Zahawi, Minister for COVID Vaccination Deployment made a statement on the provision of indemnity for the vaccination programme, including provision by community pharmacy in England. The Minister’s statement provides clarity on why the indemnity has been provided to community pharmacy and also extends the scheme to 30th June 2021. He stated: “Without adequate...

1 day ago

Community Pharmacist Consultation Advanced Service (CPCS)

The CPCS is an Advanced Service which connects patients who have a minor illness or need an urgent supply of a medicine with a participating community pharmacy. Patients are currently referred into the service from NHS 111, but from 1 November 2020, GPs will also be able to refer patients for minor illness consultations (once local referral pathways are in place - see below).

The CPCS aim is to help relieve pressure on the wider NHS and speed up patient access to treatment by making use of pharmacists’ core knowledge and skills.

 

Key Documents 

*Note – these are currently working their way through the NHS England and NHS Improvement (NHSE&I) internal approvals system, so draft versions have been published on the NHSBSA website, in advance of the publication of final versions on the NHSE&I website.

The key contact details required for the service (Annex C of the Service Specification) have been emailed out to all CPCS pharmacies to the NHS shared email account used to register for the service.  Pharmacists providing the service can also view out of hours contact information as well as a list of other CPCS pharmacies (with contact telephone numbers and opening hours) via PharmOutcomes. 


Useful Resources


Bulletins

 

GP Referral Pathway

From 1st November 2020, the CPCS was extended across England to include referrals from general practices as well as from NHS 111. Unlike the implementation of the 111-referral pathway, the GP referral pathway will be activated at different times across the country, ideally, happening across Primary Care Networks (PCNs).  Preparations to support rollout of the GP referral pathway locally are being undertaken by the NHSE&I regional team with support from CPWY.

See here for further information about the GP referral pathway including what contractors should do to prepare for local rollout.

Contractors will be able to claim a £300 engagement and setup payment if they undertake a range of actions to get ready for rolling out the referral pathway in their area. The requirements are detailed in Annex F of the updated service specification and further guidance will be issued on this shortly.

 

Resources to Support Rollout of the GP Referral Pathway 

 

Learning & Development Resources

  • CPPE has a range of training resources which can be used by pharmacists in preparation to provide the CPCS, including a self-assessment framework which supports pharmacists in reflecting on their knowledge and skills. It is recommended that pharmacists use this framework to plan their learning ahead of providing the service. Further information is available on the CPPE website.
  • CPCS free workshops delivered by RPS - CPD for pharmacists is available to support effective patient-facing consultations and clinical assessments for a range of common minor illness. The training is delivered via a combination of online pre-learning and interactive online workshops and facilitated by experienced individuals, including GPs and advanced practitioner trainers. These workshops have been designed to support pharmacists in managing CPCS referrals and provide an excellent opportunity to be able to practice the skills required to deliver effective CPCS consultations. To find out more and book a place see here. 
  • Virtual Outcomes Training (free for all West Yorkshire pharmacy teams). This online training includes a comprehensive CPCS training package to support pharmacies and GP practices with the CPCS service. The package of courses includes local implementation and delivery training for pharmacy teams as well as CPCS training aimed at GP Practice teams. To access these courses, visit https://www.virtualoutcomes.co.uk/pharmacy-training/


Claiming Payment

All claims for service provision are made via the NHSBSA Manage Your Service (MYS) portal. PharmOutcomes will prepopulate the claims information in MYS each month based on service activity recorded, however, this will not automatically submit the claim.  Contractors will need to login to MYS at the start of the following month to confirm that the information is correct and to submit the claim.

Claims should be submitted before the 5th of the month for the previous months service provisions.  You can claim for previous months service provisions for up to 6 months.

Claims submitted after the 5th of the month will be included in the following months claims e.g. a claim for June submitted on the 6th July will become part of the July claim for consideration in August.

 

FAQs

See here for FAQs.  For any other queries about the service, please contact Lisa Meeks by email lisa@cpwy.org or by telephone 07736 636 023.

 

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Last Updated 18th January 2021