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September video update from PSNC's CEO

The latest PSNC CEO video update is now available to watch. Following the announcement on arrangements for the payment of contractors’ COVID-19 costs earlier this week, PSNC Chief Executive Simon Dukes reflects on how the original offer from the Government has now been proven as inadequate. Simon is pleased to report that the vast majority of claims will...

2 hours ago

October 2021 Category M Prices Announced

The Drug Tariff Category M pricelist for July 2021 has been published on the NHS Business Services Authority (NHSBSA) website. The October Category M prices reflect a net reduction in margin levels of approximately £26.8m per quarter. The underlying effect of market price movements in the reference period Apr – Jun 2021 will also be reflected...

23 hours ago

PhAS 2022 webinar now on-demand

PSNC’s webinar on the updated 2022 Pharmacy Access Scheme (PhAS) is now available on-demand. Nearly 90% of attendees said they would recommend the webinar to others, with over half (56%) saying that they found it very useful. One contractor commented that, thanks to this webinar, “I am now much clearer about the differences in the...

23 hours ago

Community Pharmacist Consultation Advanced Service (CPCS)

The CPCS is an Advanced Service which connects patients who have a minor illness or need an urgent supply of a medicine with a participating community pharmacy. Patients are currently referred into the service from NHS 111, but from 1 November 2020, GPs will also be able to refer patients for minor illness consultations (once local referral pathways are in place - see below).

The CPCS aim is to help relieve pressure on the wider NHS and speed up patient access to treatment by making use of pharmacists’ core knowledge and skills.


Key Documents 

The key contact details required for the service (Annex C of the Service Specification) have been emailed out to all CPCS pharmacies to the NHS shared email account used to register for the service.  Pharmacists providing the service can also view out of hours contact information as well as a list of other CPCS pharmacies (with contact telephone numbers and opening hours) via PharmOutcomes. 

Useful Resources



GP Referral Pathway

From 1st November 2020, the CPCS was extended across England to include referrals from general practices as well as from NHS 111. Unlike the implementation of the 111-referral pathway, the GP referral pathway will be activated at different times across the country, ideally, happening across Primary Care Networks (PCNs).  See here for further information about the GP referral pathway including what contractors should do to prepare for local rollout.



West Yorkshire Implementation

Local implementation of GP CPCS is being led by the regional NHSE&I Team. A GP CPCS Steering Group has been set up to provide oversight, direction, and management of the roll out of West Yorkshire GP CPCS and includes representation from a wide number of stakeholders including Community Pharmacy West Yorkshire.

The regional NHSE&I team is looking to identify PCNs / practices in West Yorkshire that are keen to implement the GP referral pathway.

For any practices that are interested in providing GP CPCS or would like to find out more please email england.wypc-response@nhs.net.



Status Update

See below for the latest status update (@ September 2021) on the rollout of the GP referral pathway across West Yorkshire.

GP CPCS Status Update 4 - 2nd September 2021

Digital Support for GP Practices 

Regionally, NHSE&I has secured funding to enable an integrated digital solution for practices across Yorkshire:

  • EMIS Patient Access (for EMIS-web practices) – this is a tool integrated into EMIS-web which includes the condition list and some triage questions to help identify appropriate referrals. The tool pre-populates with patient demographic information and sends it directly from EMIS to the community pharmacy system (PharmOutcomes) via ITK link.  There is a helpful short 4-minute video for general practice teams to see this tool in practice. More detailed information is available from the Patient Access Webinar Video (45 minutes).
  • PharmRefer (for SystmOne practices) – this is a web-based referral tool for which practices will have a login and which captures the same patient demographic information and sends it directly to the community pharmacy system (PharmOutcomes). Further information about PharmRefer can be found here.

The licenses for these tools will be for a fixed period – 12 months in the first instance.



Resources to Support Rollout of the GP Referral Pathway 


Learning & Development Resources

  • CPPE has a range of training resources which can be used by pharmacists in preparation to provide the CPCS, including a self-assessment framework which supports pharmacists in reflecting on their knowledge and skills. It is recommended that pharmacists use this framework to plan their learning ahead of providing the service. Further information is available on the CPPE website.
  • CPCS free workshops delivered by RPS - CPD for pharmacists is available to support effective patient-facing consultations and clinical assessments for a range of common minor illness. The training is delivered via a combination of online pre-learning and interactive online workshops and facilitated by experienced individuals, including GPs and advanced practitioner trainers. These workshops have been designed to support pharmacists in managing CPCS referrals and provide an excellent opportunity to be able to practice the skills required to deliver effective CPCS consultations. To find out more and book a place see here. 
  • Virtual Outcomes Training (free for all West Yorkshire pharmacy teams). This online training includes a comprehensive CPCS training package to support pharmacies and GP practices with the CPCS service. The package of courses includes local implementation and delivery training for pharmacy teams as well as CPCS training aimed at GP Practice teams. To access these courses, visit https://www.virtualoutcomes.co.uk/pharmacy-training/

Claiming Payment

All claims for service provision are made via the NHSBSA Manage Your Service (MYS) portal. PharmOutcomes will prepopulate the claims information in MYS each month based on service activity recorded, however, this will not automatically submit the claim.  Contractors will need to login to MYS at the start of the following month to confirm that the information is correct and to submit the claim.

Claims should be submitted before the 5th of the month for the previous months service provisions.  You can claim for previous months service provisions for up to 6 months.

Claims submitted after the 5th of the month will be included in the following months claims e.g. a claim for June submitted on the 6th July will become part of the July claim for consideration in August.



See here for FAQs.  For any other queries about the service, please contact Lisa Meeks by email lisa@cpwy.org or by telephone 07736 636 023.


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Last Updated 5th July 2021