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PSNC Appeal in the Judicial Review case: contractor summary

Over the last two days, 22nd and 23rd May 2018, PSNC has been in the Royal Courts of Justice appealing Mr Justice Collin's Judgment in the Judicial Review case relating to the funding reductions and changes imposed on community pharmacies. The Appeal was heard by three Court of Appeal Judges – Lord Justice Irwin, Lord...

6 hours ago

MHRA Drug Safety Update – May 2018

Date Issued: 24th May 2018 A new Medicines and Healthcare products Regulatory Agency (MHRA) Drug Safety Update (Vol 11, Issue 10, March 2018) has been published and includes articles on: Valproate medicines (Epilim▼, Depakote▼): Pregnancy Prevention Programme materials online ; Braltus (tiotropium): risk of inhalation of capsule if placed in the mouthpiece of the inhaler;...

7 hours ago

GDPR update: Notifying the ICO about DPOs

The General Data Protection Regulation (GDPR) is due to come into effect tomorrow (25th May 2018), but PSNC has received reports that community pharmacy contractors have been finding it difficult to get through to the Information Commissioner’s Office (ICO) via its helpline and that the ICO website is also unavailable. As stated in the Community Pharmacy...

10 hours ago

Community Pharmacy West Yorkshire News Digests

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News Digest - 24th May 2018


If you are currently on our mailing list, please look out for an email from Community Pharmacy West Yorkshire sent Wednesday 23rd May 2018 regarding our communications with you.  This email MAY require a response.  Please check your junk/spam folders if you appear not to have received this email.  If you have any queries, please contact us either by email: info@cpwy.org, or by telephone: 0113 272 7560.  Thank you for your time on this. 

If you wish to sign up to our mailing list, please click here: http://www.cpwy.org/news/join-our-mailing-list.shtml


Information for Pharmacies across West Yorkshire 


Amended Late May 2018 Bank Holidays Pharmacy Opening Times 

These are the amended Late May 2018 Bank Holidays pharmacy opening times which we have received from NHS England.  

Amended NHS England Late May 2018 Bank Holiday Opening Times 

NHS England have asked that pharmacies display the Bank Holiday Opening Times poster in the window, or somewhere that it can be viewed, to signpost patients / public to the nearest open pharmacy during the Bank Holiday periods. 

For the most up to date information please see the NHS Choices website.  

General Data Protection Regulations (GDPR) 

Last week, PSNC added a few updates to their GDPR advice including: 

  • Top tips on appointing a Data Protection Officer (DPO)
  • An update to the Workbook
  • A model Data Protection Impact Assessment. 

PSNC has also completed the articles on the 13 steps to assist GDPR compliance. See: https://psnc.org.uk/contract-it/pharmacy-it/information-governance/the-general-data-protection-regulation-gdpr/ for full details. 

It is essential that all pharmacy contractors are actively working towards GDPR compliance and the PSNC GDPR Workbook should be a great help in this.

Leeds Supervised Consumption Service 

The current contracts for the Pharmacy Supervised Consumption Service in Leeds expire on 30th June 2018.   Leeds City Council are therefore inviting pharmacies to enter into a new contract to deliver this service from 1st July 2018. The contract documentation, including Terms & Conditions for the Service and a refreshed Service Specification can be found on our website here: http://www.cpwy.org/pharmacy-contracts-services/local-services/supervised-consumption.shtml#SMS_Leeds

All pharmacies located in Leeds who are able to meet the requirements as laid out in the documents are eligible to enter into a contract to deliver the service. It is imperative that pharmacists read the contract documentation and are able to commit to delivering the service as laid out in the specification before signing the contract. 

If you wish to provide this service from 1st July 2018, please return the signed documents to Leeds City Council as soon as possible and no later than Friday 8th June 2018

If you are currently delivering the service and no longer wish to do so, please let Leeds City Council know as a matter of urgency.  If you have any queries about this service, please contact SubstanceMisuse@leeds.gov.uk.  

FAO Pharmacies who provide NUMSAS 

Last week the NHS England Central Team highlighted the importance of feedback relating to patient’s experience of the NUMSAS service and it was pleasing to find that of all the submissions received so far, 21% were from patients who had used NUMSAS in a pharmacy in Yorkshire.  This is really great news and NHS England West Yorkshire Office would like to take this opportunity to thank all those contractors that are encouraging patients to provide feedback. 

For those contractors that may not be asking patients we would really like to encourage you to do so.  Please be reminded of Annex D (Patient Questionnaire) that the patient or their representative should be asked to complete following a NUMSAS referral to your pharmacy. 

The patient questionnaire is being updated; the links below will show the version that is currently in use. 

Pharmacies can access the questionnaire and supporting information at: https://pharmacy-numsas.nhsdatacollection.org

Patients can directly access the questionnaire at: https://numsas.nhsdatacollection.org

Information from these completed patient questionnaires will be used by NHS England to evaluate the service.  If you have any queries about this then please do not hesitate to contact NHSE by email at england.wyat-phes@nhs.net.



Tackling Inappropriate Supplies of Controlled/High Risk Drugs 

There have been a significant increase in incidents reported to NHS England where patients have frequently presented through the Pharmacy NUMSAS Service; attended OOH GP Care Providers or A&E Departments and successfully managed to obtain supplies at multiple sites across the Yorkshire and Humber region in a very short period of time.  

Furthermore, there has been a report of a patient who consecutively attended five different A&E Departments in our region and managed to obtain supplies of Pethidine. 

All these incidents have highlighted the potential for patient harm.  Each one of us has a duty of care to identify, manage and reduce risk within our organisations.  A multidisciplinary approach has been established to tackle this issue of inappropriate requests for supplies of controlled drugs/high risk medicines. 

Access to the Summary Care Record is an invaluable tool and should be checked to support decisions for any requests for urgent supply of medicines. 

Please read the letter below to find out more detail on the safeguards that have been put in place for General Practices and pharmacies. 

NHS England Letter - NUMSAS: Inappropriate Supplies of CDs 


Quality Payments Update – 5 Weeks until the Review Date 

Community Pharmacy West Yorkshire has published an update on Quality Payments quality criteria for the June 2018 review date.  This can be found on our website here:  http://www.cpwy.org/doc/1855.pdf. 


Primary Care Home: Community Pharmacy Integration and Innovation 

The National Association of Primary Care (NAPC) has published the guide Primary Care Home: community pharmacy integration and innovation. The guide encourages greater integration between primary care homes (PCHs) and community pharmacy to improve patients’ health and support them to manage their conditions. 

It looks at ways community pharmacies and PCHs can make greater use of pharmacists’ skills as part of PCH’s whole population health management approach. 

The full news story and the guide can be accessed on the NAPC website here: https://napc.co.uk/pharmacyandpchguide/.


Health Education England Pre Registration Tutor Champion 

Community pharmacy contractors now have the opportunity to recruit their Pre- Registration trainee pharmacists through Oriel (a centralised national recruitment scheme for preregistration pharmacists).  One of the conditions of accessing the recruitment system is to agree to implement a series of Quality Standards:https://hee.nhs.uk/our-work/quality

Bushra Effendi from the Community Pharmacy West Yorkshire team will spend 12 days acting as the Quality Champion for Community Pharmacy Pre-Registration Training for the West Yorkshire area between now and October 2018.  This has been funded by Health Education England (HEE).  Bushra is keen to engage with local community pharmacy based Pre-Registration pharmacist tutors to support the implementation of the Oriel Quality Standards, and raise awareness of the HEE Quality framework.  Bushra will contact Pre-Registration pharmacist tutors through existing local training events, face to face visits and phone calls. 

CPPE and Health Education England (HEE) North have worked in collaboration to produce a series of two-part evening workshops to support Pre-Registration pharmacist tutors to develop their skills as a tutor, help them meet the Oriel Quality Standards for Pre-Registration recruitment and to support them with revalidation. 


Workshop 1

Workshop 2

Holiday Inn, Brighouse

Tuesday 3rd July 2018

Thursday 27th September 2018

Cedar Court, Wakefield

Thursday 5th July 2018

Thursday 13th September 2018

More information and a full list of dates can be found in the documents below.  You will need to commit to both dates at your chosen location. 

Pre Registration Tutor Training Flyer

Pre Registration Tutor Training Dates and Venues 

If you have any queries about the Pre-Registration Quality Standards or the Oriel recruitment scheme you can contact Bushra at bushra@cpwy.org or via her mobile on 07793 218 060. 


NHSmail Guidance 

The links below offer some useful information to help pharmacies using NHSmail. 


Training and Development 



Community Pharmacy West Yorkshire Development Academy – Free e-Learning is Now Available 

Community Pharmacy West Yorkshire are pleased to announce that e-learning modules are now available to all community pharmacies in West Yorkshire. 

This is a great opportunity to get the latest information on a range of key healthy living topics and other key topics as they come up like the General Data Protection Regulation (GDPR). The GDPR training module is a great place to start for training up all staff. 

We are working alongside Virtual Outcomes to develop this training resource. The initial offer includes a series of short online training modules to provide free access to all community pharmacy staff. The Virtual Outcomes training modules can be watched any time that suits you and as many times as you like. Each module lasts around 15 minutes, so it's quick and easy to complete each month. 

The modules play on PCs, laptop, tablets and smartphones and are available to watch whether you are in the pharmacy or at home. 

For more information on how to access this training please see our website here: http://www.cpwy.org/training-development/e-learning.shtml and follow instructions to register on the Virtual Outcomes website. 



Community Pharmacy West Yorkshire Events 



Making Every Contact Count (MECC) Events 

These sessions are open to the whole pharmacy team and will offer practical advice on how to carry out opportunistic chats, signposting to other services and support people to make positive steps towards making a lifestyle change.   

Please note that these sessions will be delivered by each Local Authority in their area. Whilst all sessions will give you a helpful understanding of MECC and MECC Link (www.mecclink.co.uk), you will find it most useful to attend the session in the Local Authority area in which you work. Each Local Authority will give you relevant resources that you can use in your pharmacy. 

The events are taking place on: 

  • Tuesday 19th June 2018 – Leeds
  • Wednesday 27th June 2018 – Calderdale
  • Thursday 28th June 2018 – Wakefield
  • Tuesday 3rd July 2018 – Bradford
  • Thursday 5th July 2018 - Kirklees 

The events begin at 7.15pm and end by 8.45pm.  Food will be available from 6.30pm.  For more information, or if you wish to book a place on one of these events, please visit: http://www.cpwy.org/training-development/events.shtml#mecc. 


External Events 



Consultant Pharmacist Half Day Sharing Event 

The Consultant Pharmacist Sharing Event will be taking place on Tuesday 17th July 2018, at the University of Leeds.  The event will start at 1pm and end at 5pm. 

Attendees will get to hear about the exciting work being delivered by Consultant Pharmacists and their teams locally and nationally.  Topics will include Anticoagulation and Thrombosis, Antimicrobials, Cancer Services, Cardiology, Nutrition and Older People.  Please find the event flyer below. 

Consultant Pharmacist Half Day Sharing Event Flyer 

If you wish to book a place, please email Bernadette.Irish@nhs.net.  Places are limited. 



Mary Seacole Leadership Programme Funded for Community Pharmacy Professionals 

The Centre for Pharmacy Postgraduate Education (CPPE) is working in collaboration with the NHS Leadership Academy to offer the Mary Seacole Leadership Programme to pharmacists and pharmacy technicians working in community pharmacy.  The programme is designed to develop clinical leadership and management skills to enable pharmacy professionals to drive quality services in community pharmacy and really make a difference to the health of the patients they see.  Funded via the Pharmacy Integration Fund (PhIF), the programme offers learners a great opportunity to take the next step in building on previous Leadership training they may have done through the Healthy Living Pharmacy initiative. It is suitable for all; those in the early years of their careers through to those who qualified many years ago who may be skilled in clinical and managerial skills and want to develop clinical leadership skills. 

Why should community pharmacy professionals apply for the Mary Seacole Leadership Programme? 

The profession of pharmacy is going through change, with a vision for community pharmacy to become more integrated into the wider healthcare team with a key role in medicines optimisation. The idea of ‘something has changed; and what does this mean?’ runs throughout, and the programme will actively encourage pharmacy professionals to consider what that change means for them and how they can navigate through the change to emerge as key leaders in the workplace. 

Mary Seacole Leadership Programme - Applicant Guide

Mary Seacole Leadership Programme - Information 

Further details are available on the CPPE website: https://www.cppe.ac.uk/services/leadership-community#navTop

The cohorts in our region are Manchester (August 2018), Sheffield (October 2018) and Leeds (February 2019). 



CPPE Events 

Details of other events being held by CPPE in the West Yorkshire area are on our website, click here. 


PSNC Communications 

Sign up to the PSNC Mailing List to ensure you receive the weekly newsletters, alerts and updates here: http://psnc.org.uk/latest-news/email-sign-up/. 




Previous News Digests

News Digest - 17th May 2018

News Digest - 10th May 2018

News Digest - 3rd May 2018

News Digest - 26th April 2018

News Digest - 19th April 2018

News Digest - 12th April 2018

News Digest - 5th April 2018

News Digest - 29th March 2018

News Digest - 22nd March 2018

News Digest - 15th March 2018

News Digest - 8th March 2018

News Digest - 1st March 2018

News Digest - 22nd February 2018

News Digest - 15th February 2018

News Digest - 8th February 2018

News Digest - 1st February 2018

News Digest - December 2017 / January 2018

News Digest - November 2017

News Digest - October 2017

News Digest - September 2017

News Digest - July 2017