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Ask PSNC: Pharmacy Quality Scheme FAQs

The team at PSNC has received a number of queries on the Pharmacy Quality Scheme (PQS). Below are some of the questions asked in recent weeks. Q. I completed the CPPE risk management training and assessment over two years ago. Do I need to complete the training and assessment again? A. If you have completed...

21 hours ago

Make use of community pharmacists' skills, says NICE

Community pharmacy teams have the potential to play a greater role in health promotion and prevention says NICE, in a new draft quality standard. The draft quality standard calls for community pharmacy services to be included in existing care and referral pathways. This will allow community pharmacy teams to accept as well as make referrals to...

2 days ago

Supply Notification: Clonidine 25mcg tablets – Update

Update (17/01/2020): resupply date now expected mid/end February 2020 First published 20th December 2019 Department of Health and Social Care (DHSC) has issued a medicine supply notification for Clonidine 25mcg tablets. Limited supplies of Clonidine 25mcg tablets will be available until at least mid-January 2020 due to manufacturing issues. The DHSC Medicine Supply Team provide...

4 days ago

Making Every Contact Count (MECC)

 

Making Every Contact Count (MECC) is an approach to behaviour change that uses day-to-day interactions that organisations and people have with other people to support them in making positive changes to their physical and mental health and wellbeing. 

mecclink.co.uk

Community pharmacies are well placed to have MECC conversations with over 1.6 million people in England using a pharmacy each day. MECC can support MURs, NMS, signposting and be part of engaging Public Health campaigns. Healthy Living Pharmacies can use their additional training to support people to make positive changes to their lifestyle. 

A MECC conversation is unpinned by a Very Brief Intervention (VBI) designed to give peopleinformation to inspire positive change, and/or directing them where to go for further help.

 

An example of using MECC is shown below:  

ASK – Have you ever thought of stopping or tried to stop before?

ASSIST –State that the best way of stopping smoking is with a combination of medication and specialist support.  Discuss benefits and motivations for quitting i.e. personal health/family health, cost.

ACT – If they would like further information on what your Pharmacy and/or the Local Stop Smoking service could offer.

 

 

Signposting for help and support:

The MECC CoI has developed a simple signposting tool called MECC Link mecclink.co.uk which enables Healthy Living Pharmacies to embed and extend prevention and promotion of wellbeing and resilience into everyday practice, by providing:

  • Easily accessible information on key healthy lifestyle topics
  • Suggested open questions using the Ask, Assist, Act model
  • Information on a range of primary Self-care tools and resources
  • Signposting to recommended national and local support services

The information and guidance on the MECC Link website is really helpful and will aid the whole pharmacy team with how best to signpost to better health and wellbeing.

 

 

MECC Conversation Videos

"The videos below are examples of MECC conversations in various settings. They show how to have a MECC conversation and how quickly you can identify what a person wants and offer to signpost them to a service that may be able to help them. Please note that this is not just active listening - it is a conversation with a purpose."

 
 

Last Updated 24th May 2019