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Quality Payments: How to avoid common mistakes

PSNC has examined the April Quality Payments declaration data from the NHS Business Services Authority (NHS BSA) to identify the most common reasons for contractors not initially passing the gateway criteria. There were nearly 800 contractors who appeared to have failed the gateway criteria for the Quality Payments Scheme at the first review point in...

1 day ago

Quality Payments: updating NHS Choices profiles – have you done it correctly?

Thousands of contractors have already updated their pharmacy’s profile on NHS Choices, in readiness for the November Review Point of the Quality Payments Scheme. However, this week’s data from NHS Choices shows that hundreds of contractors who have already edited their profile in the last few weeks, are not currently meeting the requirements of the...

2 days ago

Manufacturer & Wholesaler Christmas Opening Hours 2017

At this busy time of year manufacturers are working closely with wholesalers to ensure that sufficient stock is available at wholesalers for the Christmas period. A summary of customer service desk opening hours and order cut off /delivery schedules can be found below. Please note these times may vary according to staffing levels and are...

2 days ago

EPS Nominations

It is important if contractors are starting to collect nominations that they are aware of:

  • No inducements can be offered for patients to nominate your pharmacy for EPS R2. This means that money, gifts, points and discounts (along with anything else that may be classed as an inducement) must not be offered or given. The LPC is aware that some contractors do currently offer inducements for signing up to Prescription Collection Services. This must not happen for EPS R2 nominations.
  • Pharmacies must have ‘local accountable auditable processes' for obtaining explicit consent. Consent cannot be assumed to have been given just because a patient is signed up to your PCS service (even if your PCS leaflets make reference to EPS). As part of this consent process there is a range of information that must be given to the patient. Connecting for Health has produced a leaflet called "Explaining the Electronic Prescription Service - Information for patients and carers in England which can be downloaded here. These leaflets can be ordered from the Department of Health's Publication Orderline by clicking here or contacting 0300 123 1002.
  • Community Pharmacy West Yorkshire has produced an EPS Nomination Form to enable you to capture consent for nomination.
  • You may find it useful to have an SOP to cover your nomination processes. Both the NPA and Numark have developed template SOPs.
  • You will not currently be notified if a patient changes their nomination. It is the most recent nomination that counts.
  • Nominations can only be made on an EPS Release 2 system and by an individual with an EPS R2 smartcard. NHS England will be able to track all nominations and will use this data to investigate any issues. You must not share your smartcard with anybody else.
  • You must be aware of the NHS England 'Nomination: what you need to know' document which can be downloaded by clicking here.