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Ramadan – coronavirus resources for pharmacy teams

Community pharmacy contractors may receive a higher number of queries about the use of the coronavirus vaccine or coronavirus tests from patients who are Muslim during the month of Ramadan, which starts this week.* During Ramadan, Muslims are required to abstain from food and drink from sunrise to sunset, and consuming medicines is also not...

15 hours ago

Ask PSNC: FAQs on the C-19 test distribution service

The Services Team at PSNC has received a number of queries on the NHS community pharmacy COVID-19 lateral flow device distribution service. Below are some of the questions asked this week. Q. If I supply as one transaction, four boxes of test kits to a person requesting kits for four people, do I get paid four transaction...

22 hours ago

COVID-19 Therapeutic Alert: inhaled Budesonide for adults with COVID-19

This afternoon (12th April 2021), a CAS alert has been issued containing guidance for prescribers in primary care and community pharmacies in relation to the therapeutic use of inhaled budesonide in adults (50 years and over) with COVID-19. This follows the recent announcement of the interim results from the National Institute for Health Research supported...

2 days ago



If you are not currently using NHSmail or are unsure of how to access it, PSNC have guidance here.


NHSmail imperative to your business moving forward as commissioners and NHS England will be using NHSmail as their preferred method of communication in future. 



Opening NHSmail Attachments

Community Pharmacy West Yorkshire has had reports that some pharmacies are not able to open attachments sent via NHSmail. If you are unable to open attachments when using NHSmail and seeing the message ‘You don't have permission to download files’, you need to log out of your account and log in again. When you log in you will see a tick box below your log in details which says, ‘This is a private computer’. If you tick this box and then log in, you should then be able to open the attachments.


NHS Digital has provided the following background (November 2020)
Pharmacy are classed as Joint Data controllers and the tick only relates to when it’s a public shared computer (so no downloads) and not one that is under the governance and control of an organisation or in this case community pharmacists.  If all staff have access to the shared mailbox and that’s the front door for all emails, then they should be covered to see all information sent to the site.