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May 2020 Price Concessions – final update

Department of Health and Social Care (DHSC) has today (29/05/2020) set the FINAL price concessions for May 2020. The new additions to the May 2020 price concession list are below: Drug Pack size Price Concession Carbocisteine 375mg capsules 120 £6.87 Clarithromycin 250mg/5ml oral suspension 70ml £8.60 Clonidine 25microgram tablets 112 £13.62 Duloxetine 20mg gastro-resistant capsules...

3 hours ago

PSNC considers next steps for the sector at May meeting

The PSNC Committee met virtually last week, holding detailed discussions on which activities community pharmacies should stop, start or continue to do in the current and coming environment. Immediate priorities such as the NHS Flu Vaccination Service were considered as well as the role that pharmacies could play in future COVID-19 services such as testing....

5 hours ago

Supply Notification: Stanek® (levodopa/ carbidopa/ entacapone) tablets – various strengths – Update

Update – availability now expected to be:  100mg/25mg/200mg – Mid July 2020 150mg/37.5mg/200mg – Early August 2020   Department of Health and Social Care (DHSC) has issued a medicine supply notification for Stanek® (levodopa/carbidopa/entacapone) tablets – various strengths Stanek® tablets (various strengths) are out of stock. The anticipated re-supply dates range between mid June 2020...

5 hours ago

Community Pharmacy West Yorkshire Support through COVID-19

West Yorkshire contractors, please be aware we are sending regular COVID-19 updates to your shared NHSmail address. Please note the contents and share with your team!  Sign up to our mailing list here.  

Community Pharmacy West Yorkshire's dedicated COVID-19 email (covid-19@cpwy.org) is for contractors to flag any concerns, issues or to request advice or assistance! 

PSNC is the key point of information for pharmacy teams for COVID-19 guidance and information.  Please use the PSNC COVID-19 page that collates current information and resources for community pharmacy in one place.  Please ensure that you have signed up to receive news and updates from PSNC, follow this link to sign up: https://psnc.org.uk/latest-news/email-sign-up/.   


This webpage will not duplicate information on the PSNC website but will share local information / cover topics not available on the PSNC website.  Click on the links below for further information on: 


COVID-19 Update: Weekly Roundup - a weekly briefing of recent COVID-19 updates from both PSNC and Community Pharmacy West Yorkshire.

COVID-19 Services Updates - a regular update of information regarding Advanced and Locally Commissioned Services.


CPWY Tribute and Thanks to West Yorkshire Community Pharmacy Teams

Community pharmacies in West Yorkshire have been working tirelessly throughout the COVID-19 pandemic to ensure patients and the public can continue to access their medicines. Community Pharmacy West Yorkshire has created this tribute and thank you for all community pharmacy teams. You are all amazing! Thank you.  The tribute can be found here: https://youtu.be/hfGXer4JAX4.



Campaign Ideas

CD Destruction Process During COVID-19 Pandemic

Financial Support for your Business

Health and Wellbeing

Hospital Discharge and Medicines Supply

Hot Sites for COVID-19 Patients 

Increasing the Use of Electronic Repeat Dispensing (eRD)

MCA / MDS / Dosette

Medicines Shortages inc Inhaler Advice

NHS Digital and EPS

Opening Hours

Operational Status Reporting

Over Ordering Repeat Prescriptions

Patient Message

Personal Protective Equipment (PPE)

Pharmacy Delivery Support - All areas

Primary Care Networks (PCNs)

RPS Resources

Security Advice for Pharmacies During COVID-19

Sexual Health Services and COVID-19 Changes

‘Sick Day Rules’ for Frail Patients Who are Unwell with COVID-19 or Other Illnesses

Signposting Information

Supervision Protocols and Updates for West Yorkshire

Testing for Community Pharmacy Staff

Training for Pharmacy Teams and Volunteers

Volunteer - Pharmacy Professionals



The COVID-19 situation is rapidly changing and evolving.  Community Pharmacy West Yorkshire know that you are seeing high numbers of patients and an increasing demand for advice, OTC medicines and prescriptions. 

Thank you for stepping up to help patients and supporting the increased demands due to COVID-19.

Keeping up-to-date with the latest information and guidance will be essential during this rapidly changing situation.  Other key resources can be accessed on the Government website here.  Please ensure you're checking your NHSmail shared mailbox on a regular basis for updates from NHSE&I. 



COVID-19 Update: Weekly Roundup

Community Pharmacy West Yorkshire has produced a COVID-19 Weekly Roundup, which includes links to the most recent information sent out on COVID-19.  These will be sent out every Monday until further notice.  Make sure you're signed up to our mailing list here to receive regular updates.   


COVID-19 Weekly Roundup - 27th May 2020

COVID-19 Weekly Roundup - 19th May 2020

COVID-19 Weekly Roundup - 12th May 2020

COVID-19 Weekly Roundup - 5th May 2020 

COVID-19 Weekly Roundup - 28th April 2020

COVID-19 Weekly Roundup - 21st April 2020

COVID-19 Weekly Roundup - 14th April 2020

COVID-19 Weekly Roundup - 7th April 2020

COVID-19 Weekly Roundup - 31st March 2020 

COVID-19 Weekly Roundup - 25th March 2020



COVID-19 Services Updates

In response to the COVID-19 pandemic it is likely that we will see a number of changes to services as we work with commissioners to try to adapt to the rapidly changing situation. We will endeavour to keep you up to date with any important service updates during this period. 

We are acutely aware of the pressures currently being felt by our pharmacy teams during this time and thus we have contacted all commissioners of our local services to advise that service provision may be impacted as pharmacy teams rightly focus on medicines supply – please see here. It is still important however that pharmacies do communicate any service provision difficulties to commissioners as soon as possible and that patients are signposted accordingly so that they can access them when they are needed. If you are experiencing any difficulties please let us know by emailing us at covid-19@cpwy.org

Please see below our COVID-19 Services Updates, which include information on changes and updates to both Advanced and Locally Commissioned Services.  Make sure you're signed up to our mailing list here to receive regular updates. 

COVID-19 Services Update - 13th May 2020

COVID-19 Services Update - 7th April 2020 



CD Destruction Process During COVID-19 Pandemic

Information on the process of destruction of Controlled Drugs (CDs) during the COVID-19 pandemic can be found on our website here: http://www.cpwy.org/pharmacy-contracts-services/essential-services/controlled-drugs.shtml#COVID19.



Campaign Ideas

See information on the PSNC website: https://psnc.org.uk/the-healthcare-landscape/covid19/media-work/.



Bradford CCG and Bradford council are asking health and social care professionals to share a video to tell people that services are still operating.  This could be a good way to promote community pharmacy within the campaign.

Taking part is simple – all you need to do is record a video of yourself on your smartphone using the wording below:



We’re still here to help so don’t wait until it’s too late – get in touch if you need us."


Then upload your video clip to your preferred social media channel using the hashtag #StillHereToHelp (the title case makes it easier for people to read) and tagging in your practice and the CCG so we can share it for you too. More information can be found here: https://www.bradford.gov.uk/browse-all-news/press-releases/health-care-and-support-services-are-still-here-to-help/.  Also see Patient Message section: http://www.cpwy.org/covid-19.shtml#PM



Financial Support for your Business

Use this business support finder to see what support is available for you and your business:  https://www.gov.uk/business-coronavirus-support-finder

Bounce back loans: https://www.gov.uk/government/news/small-businesses-boosted-by-bounce-back-loans.

PSNC pandemic funding pages can be accessed here: https://psnc.org.uk/the-healthcare-landscape/covid19/funding-during-the-pandemic/



Health and Wellbeing

Health and wellbeing for individuals, teams and who to support others, both during the COVID-19 outbreak and beyond, is available herehttps://www.wyhpartnership.co.uk/our-priorities/coronavirus-covid-19-information-and-resources/new-workforce-health-and-wellbeing  The resources on the webpage have been selected by a team of health and wellbeing, psychology and organisational development experts, as representing best practice and being accessible to all our health and care colleagues. They have been brought together to support health and wellbeing with a focus on all areas of life, care, and work. This is a longer term offer, with the intention to sustain beyond Covid-19. It recognises that we are all individuals and may require different support at different times, during these challenging times.  



Hospital Discharge and Medicines Supply

 Leeds Teaching Hospitals Trusts 

Due to the current pressures for our hospitals and community pharmacies during the Covid-19 pandemic, patients will be discharged from Leeds hospitals to care homes and community care beds with 28 days of medication (instead of the usual 14 days) which will be supplied in original containers, i.e. bottles and boxes.  We have included some information and a link to some training to help you with this.  

It is important that ALL of this medication is used and that it is not discarded so medication in a monitored dosage system can be used instead.  This will lead to unnecessary waste and potentially shortages of medication.

Please see flowchart below for further information.


Changes to the Supply of Inpatient & Discharge Medicines


In addition to this LTHT have also moved to providing 2 weeks compliance aids (instead of one week) on discharge for those patients who are admitted on compliance aids to try and reduce some of the pressure on community pharmacies. 

Thank you for your support with this. 

Contact for queries the Prescribing team: leedsccg.prescribingteam@nhs.net.


Hot Sites for COVID-19 Patients

As part of the NHS strategic response to the ongoing COVID-19 pandemic, CCGs and general practices have been asked to put in place local arrangements to enable infected patients to be provided with a face-to-face consultation, while also ensuring appropriate separation of these patients from others, particularly the extremely vulnerable group.  ‘Hot Sites’ are being set up at general practices, out-of-hours hubs or other locations across West Yorkshire.

More informaton on Hot Sites and details of where the surgery Hot Sites are located can be found in the briefing below.

Hot Sites Briefing - 8th April 2020


Additional information for Bradford Hot Sites including FAQs can be found below.

Bradford Hot Sites FAQs - Pharmacy Information


Additional information for the NHS Calderdale CCG Hot Sites can be found below.

NHS Calderdale CCG Hot Site Additional Information

Calderdale information for patients: https://www.calderdaleccg.nhs.uk/temporary-arrangements-for-primary-care-covid19/.



Increasing the Use of Electronic Repeat Dispensing (eRD)

GP practices are being asked to increase the use of eRD in suitable patients as part of the pandemic response, (see here)and it is therefore expected that community pharmacies will start to see a sudden increase in the numbers of patients on eRD.  In support of this initiative, CCGs have developed a number of resources for pharmacy teams and GP practices for use within their respective areas (see below). All GP practices planning to move to eRD should discuss with their local community pharmacies prior to switching.


Bradford & Craven

Electronic Repeat Dispensing - Bradford & Airedale



eRD FAQs and Top Tips for Community Pharmacy

Step by Step SystmOne eRD Guide Wakefield



MCA / MDS / Dosette

As part of business continuity planning, pharmacies should consider a review of MCA provision.  Patients can be assessed to determine the level of risk posed to the individual by removing MCA provision (low / medium / high). An Equality Act assessment may also be required to determine any additional support necessary in relation to their long-term disability.

For patients who are low risk, it would be prudent to start removing MCA provision as soon as possible, by moving to supply in original packs, or original pack dispensing plus a MAR chart where appropriate, thus freeing up capacity to enable the pharmacy team to start assessments with patients who are in the medium risk group.

See PSNC resources to help you review your MCA provision to all patients and Care Homes as part of your business continuity plans: https://psnc.org.uk/the-healthcare-landscape/covid19/business-continuity/

Community Pharmacy West Yorkshire has shared the following statement and guidance with the rest of the system.


Re – The Emerging COVID-19 Situation & Provision of Multi-Compartment Compliance Aids (MCAs)

You will no doubt be aware of the essential role community pharmacy is playing in supporting the NHS in its response to the COVID-19 pandemic - undoubtedly one of the biggest challenges ever faced by us all.

Pharmacy teams are under intense pressure at the moment, working on the front line of the health service. They may start to lose team members either through infection, self-isolation or parental / caring responsibilities.  As a result, many of our contractors are having to urgently assess business continuity arrangements which I wanted to inform you, WILL undoubtedly include reviewing patients currently using MCAs (MDS or dosette boxes). Contractors may decide to remove this service for some patients instead moving them to original packs. Please refer to further information here and  here published by PSNC.


Supply of medicines for all the community remains the first priority for community pharmacy.

All parts of the health and social care system are working incredibly hard to support people and their families.  During these challenging times we need to understand that professionals will need to depart from usual processes, whilst still following legal requirements.  We are all doing our best in difficult circumstances.  We trust that we will have your full support during this incredibly difficult period. 

COVID-19 Contingency - Safe Administration of Medicines: March 2020 


CQC statement on MDS during COVID-19: https://www.cqc.org.uk/guidance-providers/adult-social-care/covid-19-medicines-information-adult-social-care-providers


This guidance promotes original pack first line and a section on guidance for changing from MDS to Original Pack.



Medicines Shortages inc Inhaler Advice

Contractors are encouraged to continue to report stock shortages and stock unobtainable at tariff price through the usual mechanism to PSNC.  Reporting shortages to PSNC is essential to help PSNC in their concession conversations with the Department of Health and Social Care.

PSNC reporting page here.  Further details on Medicines Shortages on our website: http://www.cpwy.org/pharmacy-contracts-services/essential-services/dispensing.shtml#MS.


Inhaler Shortages

In response to the shortages of inhalers, CCGs in West Yorkshire have shared the guidance below:

Inhaler Shortages - Guide for Alternative Inhalers - All areas

Inhaler Shortages - Guide for Alternative Inhalers (Leeds)


On 6th April 2020, NICE’s Medicines Awareness Service shared information on respiratory inhalers, from the British Thoracic Society (BTS) which can be found here.


Shortages: Communication with Prescribers

When communicating with GP practices regarding shortages, it is helpful if the pharmacy can let the practice know what they have in stock (or what is available).  Community Pharmacy West Yorkshire know that you are all very busy but sharing current stock available when referring a script back to the prescriber should reduce the workload for pharmacies as it avoids repeatedly having to return the script.

If you are having issues in communicating / getting hold of your GP practice, please let us know by emailing: covid-19@cpwy.org

Stock Shortages: SBAR Guide - July 2019


Clenil MDI

Chiesi have announced that the colour of Clenil 100mcg MDI is changing temporarily from brown with a beige cap to beige with a yellow cap.   See https://www.chiesi.uk.com/supply-of-chiesi-products.


NHS Digital and EPS - Update

NHS Digital's work to support the ongoing COVID-19 pandemic includes work across several EPS-related projects. In the document below, there is some information and key messages for prescribers that Community Pharmacy West Yorkshire has collated and sent out to CCGs and LMCs. You may wish to share this with your local GP practices.

CPWY Update: NHS Digital and EPS



Opening Hours

For current advice and guidance on opening hours including closed door working, temporary closing and responsible pharmacist guidance see the Network Resilience pages of the PSNC website: https://psnc.org.uk/the-healthcare-landscape/covid19/  
Community Pharmacy West Yorkshire sent the following message to CCGs and LMCs on 25th March 2020: 
Opening Hours Message 



Operational Status Reporting

Pharmacies are asked to regularly update their operational status on PharmOutcomes during the COVID-19 pandemic period.  The template, which is quick to use, allows pharmacies to rate their operational status against a simple red, amber, green traffic light system, and provides valuable feedback to Community Pharmacy West Yorkshire on the challenges being faced by our pharmacy teams. 

If the pharmacy is having to close because it can no longer operate safely (e.g. RED status), a closure notice must be sent to the regional NHS England team and the Directory of Services (DOS) team must be informed. Completing the template as a red status will pre-populate a closure notice, (this will include all the required information in line with Annex 14 of the pharmacy manual – reporting an unplanned closure), which can then be sent to the NHSE&I Regional Team by emailing: england.wyat-phes@nhs.net.  

PharmOutcomes User Guide - Operational Status Reporting



Over Ordering Repeat Prescriptions

As some people scramble to stockpile medicines and supplies during the COVID-19 pandemic, this is putting unprecedented pressure on pharmacy teams and the supply chain more generally. These resources are not Leeds specific and can be used across West Yorkshire.
Leeds CCG has produced some resources to help with the messaging to patients about ordering medicines. Leeds branded posters can be accessed here.
Non-area specific resources can be accessed below. Graphics for social media are also available here.
Medicines Supplies - Poster
Medicines Supplies - Web Banner 
This includes a text messages for practices to send to patients:
"Stop over ordering repeat prescriptions and requests for advance medicine supplies – please do not over order your repeat prescriptions and order as you would normally do. Do not ask for an increased supply if you don’t need it, only order one month at a time".
PSNC has information on Supply of Medicines in their COVID-19 pages here:  https://psnc.org.uk/the-healthcare-landscape/covid19/supply-of-medicines/.  


Patient Message

Community Pharmacy West Yorkshire sent an email to the West Yorkshire Healthwatch areas regarding a request for patients and members of the public to support and understand the work and pressures that community pharmacy are facing during the COVID-19 pandemic.  Please see the email below which was sent on Tuesday 31st March 2020.

Patient Message Email - 31st March 2020


Messages for Patients - Prescription Ordering and Delivery of Medicines

Leeds CCG has created the following videos - the messages about deliveries and prescription ordering are supportive of community pharmacy.  Please feel free to use and share the videos below through your social media/website: 



Personal Protective Equipment (PPE) Escalation Route 

Community Pharmacy West Yorkshire is aware that pharmacies are having continued issues with supply of PPE. As escalation process has been set up in West Yorkshire for contractors who are unable to secure stocks from wholesalers.  The process is outlined in the letter below.

NHSE&I - West Yorkshire PPE Letter

To help us support you, we ask that where you have ongoing issues with PPE supplies that you inform Community Pharmacy West Yorkshire by emailing: covid-19@cpwy.org.  Additional information on PPE is available from PSNC here

Contractors are reminded that PPE obtained directly or indirectly (via wholesalers) from the national stockpile should only be used by pharmacy staff and it is not for resale to the public.



Pharmacy Delivery Support

A Pharmacy Delivery Support service has been set up to help support community pharmacy in managing deliveries to patients.

This allows pharmacies to request a volunteer driver to assist them with delivery of prescriptions.  The process is simple – you email a request and will then be informed of who will be your Pharmacy Delivery Support worker for the next day.

Pharmacy Delivery Support has not been put in place to enable a pharmacy to deliver to all patients.  The support is there to help pharmacies continue to support vulnerable patients who are unable to come to the pharmacy themselves and do not have a trusted person who can collect medication on their behalf..

Please see the documents below for more information on the Pharmacy Delivery Support services in Bradford, Calderdale, Kirklees, Leeds and Wakefield and how to request this service.  


Pharmacy Delivery Support - Information for Contractors - Updated 22nd April 2020

Pharmacy Delivery Support - Advice for Delivering Medicines

PDS Request Proforma (Word) - Updated 22nd April 2020

PDS: Wakefield District Request for Assistance

PDS Manifest Templates 

Declaration for NHS Medicines Delivery Volunteers to Sign 

PDS Confidentiality Agreement - Volunteer Drivers



Primary Care Networks (PCNs)

Due to the ongoing COVID-19 pandemic crisis and for the foreseeable future, the PCN Community Pharmacy Representatives have been asked to suspend their role with the PCN to allow them to focus their efforts on core pharmacy activities and patient care.  In the interim, Community Pharmacy West Yorkshire will be they key contact for PCNs.

We would encourage pharmacy contractors to use the Gaggle Groups, created for each PCN area, to share information (e.g. regarding stock availability and workforce issues) and generally support your pharmacy colleagues working in the PCN area.  You can access your Gaggle Group via your pharmacy shared NHSmail address.

Thank you for all your efforts and everything you have done to date, both with regard to Primary Care Networks and the current COVID-19 crisis. 



RPS Resources

The RPS has a dedicated coronavirus page which can be accessed here: https://www.rpharms.com/coronavirus/.  Most of the resources can be accessed by all (ie you do not have to be a member). Resources include: 


Security Advice for Pharmacies During COVID-19

The National Business Crime Centre, a UK organisation hosted within the Metropolitan Police Service, has published new security advice for pharmacies during COVID-19. This includes advice on security of the premises, opening and closing times, secure storage, customers and deliveries, and ensuring any incidents are reported to the police. This information is available from the RPS but is accessible to all, including non-members.


Calls requesting information about stock levels

During the past weeks the police in the UK are aware of telephone calls to pharmacies from persons claiming to be from the police.  Those persons requested information regarding stocks of medicines, storage, security measures and vulnerability.  The police have now established several of the calls made were in fact genuine and had good intent, but a number of others were in fact false. 

Community Pharmacy West Yorkshire is aware that pharmacies are getting increasing numbers of requests for an update on current end of life drug stocks.  Pharmacies are reminded to be extra vigilant of any caller asking them for stock levels, particularly of CDs or drugs liable to misuse: 

  • Satisfy yourself as to the identity of the caller.  Record the telephone number displayed, if not withheld.
  • Ask the person for their full name, where are they based, do they have a landline as well as a mobile.
  • Get them to define the nature of their call.  What exactly do they want to know. Take control and direct the conversation.
  • Be mindful of the caller asking for quantities of stock held, opening times, number of staff, the location of the CD (Controlled Drug) cabinet or even the layout of the premises or even keyholder details.
  • Are they asking about physical security measures, the alarm, CCTV or deliveries from the wholesaler? This should raise your suspicions, or something is wrong.
  • If you feel pressured and in order to give yourself more time, ask them to ring back at a specific time.  This will give you time to verify if they are genuine. 

West Yorkshire Police has confirmed that they would not contact a pharmacy for any of these details. NHSE&I will usually email pharmacies first before they contact them to ask details of palliative care stocks held.


West Yorkshire Police Controlled Drugs Liaison Officer

Contact Details: Nicola Brookes

West Yorkshire Police


Telephone: 01924 293131


West Yorkshire Police - Letter to Community Pharmacies


In response to concerns that have been brought to the attention of the police and Crime Commissioner, including those raised by Community Pharmacy West Yorkshire, the police and Crime Commissioner has issued the following statement that can be found here.



Sexual Health Services & COVID-19 Changes

In response to the COVID-19 epidemic many of our local Sexual Health Service providers have made changes to services with many walk in clinics now being temporarily suspended.  Please see the document below for details. This information may be useful when signposting patients to these services. 

Sexual Health Services and COVID-19 Changes



‘Sick Day Rules’ for Frail Patients Who are Unwell with COVID-19 or Other Illnesses

Please consider 'Sick Day Rules' in frail patients who are unwell with COVID-19 or other illnesses during the pandemic.  If a patient is unwell with any of the below then consider temporarily stopping some medication (see Crib Sheet below for more information):

  • Fevers, sweats and shaking.
  • Vomiting or diarrhoea (unless only minor).

Restart after 24-48 hours of eating and drinking normally.


Sick Day Rules: Crib Sheet 


What is the Problem?

Some medicines should be avoided when patients have an illness that makes them dehydrated. This is because they can either increase the risk of dehydration or because dehydration can lead to potentially serious side effects of the medicine.



Signposting Information

Signposting information for pharmacies during the COVID-19 pandemic, can be found on our website here: http://www.cpwy.org/pharmacy-contracts-services/essential-services/signposting.shtml#COVID19.



COVID-19: Supervision Protocols and Updates

The protocols for continuity of prescribing services for Opiate Substitution Therapy from each of the Drugs Services are listed below.


Bradford CGL, commissioned by Bradford Council

Bradford CGL Update

Bradford Supervision - Funding Update

Commissioner Lead: Colin Stansbie - colin.stansbie@bradford.gov.uk  

Calderdale Recovery Steps, a partnership managed by Human Kind

Calderdale Humankind Business Continuity Plan Letter to Community Pharmacy

Calderdale Supervision - Funding Update

Service Lead: Fiona Thaxter - f.thaxter@nhs.net


Kirklees Change, Grow, Live (CGL)

Kirklees CGL Mediciation Assisted Treatment (MAT) Letter for Pharmacies 

Kirklees Supervision - Funding Update

Michelle Hey: michelle.hey@cgl.org.uk


Leeds, Forward Leeds

Leeds Update for Pharmacies - updated 25th March 2020.

Leeds Supervision - Funding Update

Email: SubstanceMisuse@leeds.gov.uk


Wakefield, Turning Point

Wakefield Turning Point Pharmacy Factsheet

Wakefield Turning Point: COVID-19 FP10 vs FP10MDA

Wakefield Supervision - Funding Update

Contact: Joanne Bannister, Joanne.Bannister@turning-point.co.uk



COVID-19 Testing for Community Pharmacy Staff

Essential Workers and members of their household who have symptoms should continue to register for a test through the Self-Referral and Employer Portals on gov.uk

Alternatively, pharmacy staff and members of their household can access testing via CCG satellite sites in Bradford, Calderdale, Kirklees and Wakefield.  A document briefing details of how to access COVID-19 testing within the West Yorkshire key worker satellite sites can be accessed below:


COVID-19 Testing for Community Pharmacy Staff - Briefing (Updated 22nd May 2020)


The satellite sites are not open to any member of the public as they are reserved to focus on Keyworkers and other outreach activities. They are not listed when contacting the public testing gov.uk or 119. 

Please see the following information on how NHS employees can get tested for COVID-19. PSNC information on pharmacy testing is available here

All satellite testing sites are by appointment only and are not open to the public.  This guidance is confidential and for sharing within pharmacy teams only. Please do not publish or share it further.


Eligibility for testing is as follows:

  • Self-isolating because NHS key worker is symptomatic:  In this instance, the NHS key worker is the only eligible person in their household to receive a COVID-19 test. No other members of their household are eligible.
  • Self-isolating because an adult in their household is symptomatic, but the key worker is not: In this instance only the adult household member(s) of the NHS key worker is eligible to come to a test centre to receive a COVID-19 test. The key worker will not receive a test. If more than one household member is symptomatic, but not the NHS worker, then the first household member who became ill should be tested. See local details as some areas permit those 5 and over to be tested.
  • Self-isolating for other reasons: If the NHS key worker is self-isolating for other reasons and is not themselves symptomatic, they are not eligible to be tested. 

Submission of a request does not guarantee a test, as capacity needs to be prioritised across the whole health and social care system.  When submitting the name of an individual, please ensure a test will ensure this person can return to work earlier. Please do not refer staff who are isolating for another reason.


Arrangements for booking a test for members of the public 

Testing is now open to any member of the public with COVID-19 symptoms by visiting nhs.uk/coronavirus or calling 119 to book a test


Training for Pharmacy Teams Volunteers

More information around training for pharmacy teams and volunteers can be found on our website here: http://www.cpwy.org/training-development/events.shtml#covid19.



Volunteer - Pharmacy Professionals

We are very aware of the enormous difficulties that everyone is facing, especially with the loss of many staff due to sickness and self-isolation.  Community Pharmacy West Yorkshire wanted to highlight a UK-wide initiative being championed by Pharmacy in Practice.  

The website can be found here - https://pharmacyinpractice.scot/2020/03/22/help-us-help-you/ 

Pharmacy in Practice has provided a platform to link up pharmacies in need and volunteers looking to help. Volunteers, current students, pharmacists who are able to provide some time, register their location to offer to support, either by working as a pharmacist or to provide ‘an extra pair of hands’ - putting stock away, manning the counter etc. 

This is not a recruitment service, but rather a platform for people to find each other.  Contractors will have to assure themselves of competency, indemnity etc. as normal.


The Royal Pharmaceutical Society is providing advice on roles or activities for volunteers or those who may wish to return temporarily to the register, based on their skills and experience.  



Last Updated: 28th May 2020